IHSS

Category: Department of Social Services in Los Angeles, California

Address: 2707 S Grand Ave, Los Angeles, CA 90007, USA

Phone: +12137444477

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Nick Lopez

Aug 4, 2022

You will never get thru to speak to someone unless you have an hour or more to spend on the phone waiting. Just typical and terrible government service.

April Rains

Jul 19, 2022

telephone wait time is excessive...then you get cut off. people are nice but staffing is inadequate to assist consumers in timely manner. Everyone should write to LA COunty Supervisor to complaint that more money should be allocated to hire staff.

Victoria Renroh

Apr 26, 2022

How is it that I am on hold for nearly 2 hours now.. That is horrendous. I'm still on hold as i type and its only to follow up on a application made 1 month ago. what is happening over there? perhaps the organisation needs to hire more staff, shameful.

Maria Aguilar

Feb 9, 2022

I have been trying to communicate with this office (IHSS) for two days, I am not kidding. They let me waiting for more than an hour and then get disconnected. Unbelievable, I do not know where to call to complain about this. It is ridiculous !!!

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Questions & Answers

How can I get a family care application?

Maria Alas | Aug 27, 2018
LaTonyia Wade | Aug 27, 2019

Find an agency in the area and called them and ask for one, and then talk to the receptionist and let them know what your needs are and they will direct you from there.

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What is the maximum hrs a wk you can work if you ha to recipents.

Irma Y. Garibay | Aug 27, 2018
Alexandra H | Aug 27, 2018

You can't work or claim anymore than 70% of your hours for one client per pay period (2 weeks/bi weekly). So, 70% for the first client and 70% for the second client bi weekly. No more than 70% per client per pay period.

How do I apply to be a in home supportive care taket?

Cindy Morales | Aug 27, 2018
Alexandra H | Aug 27, 2018

You have to attend a IHSS orientation. Then you will receive paperwork in the mail telling you about your provider number

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If you have a DUI in your record do you qualify for IHSS?

Llesenia | Aug 27, 2018
Miriam Leon | Aug 27, 2018

I think so but to be sure call them at the number listed here, go speak to someone in the office or check their website for more information. Good luck!

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What is the maximum hrs a w/o a person can work with multiple recipents

Irma Y. Garibay | Aug 27, 2018
Connie Espinoza Lopez | Aug 27, 2019

Hello Everyone, I need help, my son is 2 year's old and has AUTISM, can I get payed for takinh care of my own son? I am very busy with him during the day taking him to developmental school 4hrs 3 days out of the week. Plua 2 days out of the week speech therapy. So for that matter, I find it hard to get a job. Because everywhere I apply they have variable hours. And truly my son needs all my help & Attention

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No one answers their phone i push 1 for english and it ignores it then hangs up ive been asking for help for 2 months now and they say their systems are down for 2 months and not even supervisors call back!

Wood Stock | Aug 27, 2018
Alexandra H | Aug 27, 2018

I ham having the same issue with the help line. You have to go through the help line now to reach your worker. They will send your case worker some sort of message to contact you and what it is about. Then it takes 2 to 5 business days. It has worked in the past. When I called today no one ever picked up the phone.

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How can I know if I got direct deposi

Ruben Ramos | Aug 27, 2018
Mama Jones | Aug 26, 2021

Did you find out u need to know also

I typed my question wrong & can't edit! Can MY caregiver have their time sheets and checks sent to my address? It is their personal choice to set it up this way. Anyone know?

shari golden | Aug 27, 2019
Denise Marquardt | Aug 26, 2021

Yes, to do that, we put a change of address in with the post office. I get all my workers mail, but included in that is the paychecks

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How can I see my pay stubs on line

Anna Rosas | Aug 27, 2019
Keith Allyn Pope Jr. | Aug 27, 2019

Recent payments

What is the pay

Vanessa Montoya | Aug 27, 2018
Alexandra H | Aug 27, 2019

$12.60 I believe per hour 2019

What does held for random sampling

Tonya Calhoon | Aug 27, 2018
Gregory Slider | Aug 27, 2018

Gregoryslider

How long can you hold on to your timesheets

Breezie Brown | Aug 27, 2018
Paula Brown | Aug 27, 2018

Send them right off if time to

CAN I FOUND OUT WHEN WAS MY LAST DAY OF IHSS

Coty Sifuentes | Aug 26, 2020
Kim Edwards | Aug 26, 2020

Yes go to whatever branch your case is at and ask to speak to your worker or someone that can help you and then find out from there that's if your recipient if you're a provider you would need to contact the provider helpline

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Why when I call,no one answeres? What do I do next?

damien price-corbin | Aug 26, 2020
Leticia nicole Avelino | Aug 26, 2020

I never have a problem just be patient

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I need to verify employment. Do they contact my client or is there a phone number to call????urgent..applying for a apartment

Alicia Gonzales | Aug 27, 2019
Beverly evans | Aug 27, 2019

Do not waste your time with giving out their #.the providers can't get thru,neither can they.either use your client or speak with your social worker to get their phone times when they answer phone or give them the apartment manager # or ???,get st smart..wish you luck.

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Did the pay raise go into effect

darryl wilson | Aug 27, 2019
Alexandra H | Aug 27, 2019

In Los Angeles county it is $12.60 per hour. It took effect January 1st 2019. If you look at your check stub and look at hourly rate it will tell you how much you are being paid hourly.

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what if i quit who do i report to

Leticia contreras | Aug 27, 2018
Allice Wingfield | Aug 27, 2018

Your IHSS worker

Where to apply to work with IHHS?

Luz Stockli | Aug 27, 2018
R.KEITH FULGHAM | Aug 27, 2018

I'm trying to reinstate my employment with IHSS. I worked with the service back in 2013 and don't remember how to start again. Please help Mr.Ronald Fulgham.

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How do I obtain my W-2 form for 2021?

David Harrison | Jul 27, 2022
Armando Gaytan | Jul 29, 2022

Contact your Employer... He or she has the IRS Form

Where can I go for orientation in Los Angeles

Veronica Thomas | Jul 27, 2022
Thelma Harrison | Jul 27, 2022

It's online

Can you still apply for calfresh if you are an ihss provider?

Marlene Hernandez | Jul 27, 2022
Thelma Harrison | Jul 27, 2022

Yes you can depending on how much you make and how much cost of living you have.

Is there anyway either way you can apply for IHSS as it in Cali

Terrance Griffin | Mar 29, 2022
Ayanna Powell | Apr 28, 2022

You can apply online, but I recommend going to the local office of the recipients address

How can I see my pay stub

Carolyn Finks | Jan 28, 2022
Cristhina Perez | Feb 27, 2022

You can either go to the office they can give you a print out or if you have the online page where you fill out the hours, you can search up and download your pay stubs from your computer.

How do I view pass checks amount

James Wonderful | Dec 29, 2021
Lashaunda Akins | Dec 29, 2021

Log into your account click on recent payments if you click on payment search put in date then click on view payment details

How to apply as a Caregiver for the IHSS jobs

Sandra Lopez | Oct 30, 2021
Heriberto Soria | Oct 30, 2021

Call and make an appointment

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I've tried multiple numbers for In-Home Supportive Services about becoming a provider for my disabled mother. Each number disconnected me. How am I to get in touch with the office to get my application going since in-person visits are limited?

Eboni Haynes | Oct 30, 2021
Marquita Jones | Oct 30, 2021

Apply on the website

How much I'd the chech if you work 66 hrs

Paul Browne | Oct 30, 2021
Gwendolyn Mitchell | Oct 30, 2021

It depends on what there paying u

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HOW DO WE SPEAK WITH ALIVE PERSON?

Its not me, its you | Sep 30, 2021
carol gasapos | Oct 30, 2021

just follow instructions.....you will end up with a real person.

Is IHSS apply in Georgia

Xonia Crew | Sep 30, 2021
carol gasapos | Sep 30, 2021

yes

Hi where should I send my W 4 and EDD Forms to recalculate my withholdings? I need the address I live in Glendale/Los Angeles California. Thanks

Archie Mirzakhanian | Aug 26, 2021
Cass | Aug 26, 2021

I've only been here to send IHSS papers for a possible job as a provider. What are you trying to do? Usually if you're just going for recalculating I go to do that in my taxes at any place. Or go to the one in Grand. It's 2707 S Grand Ave, LA, CA, 90007. Take your Social Security and ID to verify your identity. Hope it works.

how can i drop off paperwork to the office

rose caraway | Aug 26, 2021
Gema Perez | Aug 26, 2021

Drop them in the dropbox mail.

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How can I get a tax form from them I been trying to contact them

Lindsey Marin | Aug 26, 2021
t mitchell | Aug 26, 2021

Email them calling you'll be on hold for 3 hours and showing up at the building office won't help either ihss department don't come down

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How can I get my w2 to prepare my taxes?

doris maldonado | Aug 26, 2021
Clarence Williamson | Aug 26, 2021

Put in a request to your worker

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How do I apply for IHSS?

Gale Harris | Aug 26, 2021
CARLOS | Aug 26, 2021

Go to your nearest DPSS Department of Social Services office

What are the covid restrictions? Is an appointment required first before going?

Elevated Queen | Aug 26, 2021
Diana Guevara | Aug 26, 2021

Everything is over the phone right now. No appointments if you go down they will refer you to their phone number and website. (213)744-4477

Me as a provider and my recipient want to get Vaccinations for Covid19.How can we get vaccinations?

Mira Gralnik | Aug 26, 2021
Vincent stjohn | Aug 26, 2021

Try this link they might put you on a waiting list. If its full check again every other day http://publichealth.lacounty.gov/acd/ncorona2019/vaccine/hcwsignup/

my mom wants to know do IHSS help with finding a Patients or do she have to find one on her own?

Bridney Bennett | Aug 26, 2021
Joe Martinez | Aug 26, 2021

I'm sure they can offer referrals.

My recipient is refusing to sign my timesheet. Disputing my hours what can i do?

Tara Clark | Aug 26, 2021
Robin Long | Aug 26, 2021

Call your Union rep, also call the case manager of your recipient,

Can a provider receive unemployment?

L D Hess | Aug 26, 2021
Nalungo Samuel | Aug 26, 2021

Yes

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How to get ihss w2

Galina Shinder | Aug 26, 2020
Tiffany Johnson | Aug 26, 2020

Login IHSS portal, click "what's new" tab, then click the blue link next to W2, scroll to bottom of page click link (going to take you to Social Service Page). Click first link (Internal Rev. Serv.) Or go here: https://www.irs.gov/site-index-search

I already done online orientation and send back my all application documents. I didn't get any referral background check letter yet. I call and check status...some people got my document last Friday. How long I wait receiving that packet?

kenneth kim | Aug 26, 2020
Jollyroger Army | Aug 26, 2020

I'm sorry but I don't work for IHSS. I don't know why its referring people to me.

Does IHSS pay for the providers to have Holidays paid- off? For example Presidents Day, provider didn't work, but expects to get paid.

Kimberly Stuart | Aug 26, 2020
Dana Bell | Aug 26, 2020

No I don't think so?

Iam late in sending my case assignment notification letter do to doctor's nurse on vacation do I have to reapply

john martinez | Aug 26, 2020
Kimberley Howard | Aug 26, 2020

Call Your Caseworker on Monday morning, better yet Go in person.

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I need training about timesheet What can I do?

Michelle Kang | Aug 26, 2020
Leta Jenkins | Aug 26, 2020

Ask them at the office

I'm drawing unemployment, can I still collect money if I provide inhome services for an elderly neighbor?

Esiah Samarin | Aug 26, 2020
tammy raglin | Aug 26, 2020

You can if it's part-time, but you must report it on earnings for each week. Basically, they will be dedicting per week from what you earned from inhome care.

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Is a fingerprint card okay or do I have to have a live scan to qualify as a provider?

Aneesah Hameen | Aug 26, 2020
Leta Jenkins | Aug 26, 2020

U have to do a live scan

Do Caregivers through IHSS program have a medical insurance

Manya Angelova | Aug 26, 2020
Jennifer Daniels | Aug 26, 2020

Yes there is

How I can add a provider

Tarek Baya | Aug 26, 2020
Kem Smith | Aug 26, 2020

You can go to the web site and get the information

is the Hawthorne IHSS office open til 5PM?

Wayne Delon Robinson | Aug 26, 2020
laverne anderson | Aug 26, 2020

I think so

Is there something wrong with IHSS website time sheet entry?

A ECHON | Aug 26, 2020
Sophia Beasley | Aug 26, 2020

They said the system was down earlier and yesterday.

Do you offer health insurance?

Maria Buenrostro | Aug 26, 2020
newyorker_les | Aug 26, 2020

The Apollo Home Service Office does not offer health insurance. The regular office does.

How and were can i get clients.im a ihss provider that was taken off the registry ?

greetings Life is good | Aug 26, 2020
Kim Edwards | Aug 26, 2020

You need to 1st reregister again then make you a flyer starting you are a provider and looking for a clients put your provider number at the bottom and contact info and post it everywhere. Put some flyers at Senior live housing complexes, at county buildings, at social security building and anywhere you can.

Can I get my life scan report through my legacy number?

Shelley Garcia | Aug 27, 2019
Jennifer Daniels | Aug 27, 2019

What a legacy number?

Do they offer maternity leave

Marianna Xochitl | Aug 27, 2019
Keith Allyn Pope Jr. | Aug 27, 2019

Not sure..

How do I get caregiver for my elderly, disabled Dad?

CHERYL LORD | Aug 27, 2019
Augustin Beltran | Aug 27, 2019

Go talk to your dad's doctor about the IHSS.

I need a list of people who provide help to elders in los angeles

RAUL MELCHOR | Aug 27, 2019
Victoria V M Mendez | Aug 27, 2019

How can I report someone who gets paid for something that she doesn't do to her daughter even when she goes to the kitchen to cook cause they hide the fruits and food and all the things they hide everything even her mother told her that if she wants food to give her more even her mother hides everythinh

How can I get a copy of my prints?

Catalina Aguilar | Aug 27, 2019
Kimberley Howard | Aug 27, 2019

I don't understand

Does HISS pay for previous months?

Mike Harris | Aug 27, 2019
Maggie Manzo | Aug 26, 2020

What if the person you work for dies during the wait for the checks do you still get paid?

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My mother has one client who is a verbally outspoken racist. He just talks hate all day long. It's not directed towards and she has explained to the client she is not comfortable with racism or his racist remarks about others? What's her next step?

C. A. Mo | Aug 27, 2019
Keith Allyn Pope Jr. | Aug 27, 2019

Call her caseworker & tell her to assign her a new caretaker.. I'm available if you're in the Los Angeles area

How do I get on the ihss registry.?

Shonn Cash | Aug 27, 2019
Kim Edwards | Aug 27, 2019

If you're a recipient you need to call the office and request a provider packet or to become a provider if you are a recipient and want to apply for IHSS you need to call the application line and request an application.

I don’t have a family member who needs IHSS but how can I find someone else who may need caring for? Does it have to be my own family member?

Lenora payne | Aug 27, 2019
Portia Denae | Aug 27, 2019

You can join the registry. It's called the PASC registry

I have been calling since 8a.m this morning and it is now 11:30 and I keep getting "Our offices are closed, please call during business hours". When is that?! This is SO frustrating!

Sonia Torres | Aug 27, 2019
JACQUELINE MARIE JONES | Aug 27, 2019

Reopens Tuesday March 26th

How so I get my tax papers

michelle mendizabal | Aug 27, 2019
Dwayne Barron | Aug 27, 2019

I'm not really sure, sorry.

What should I do if I do not agree with the assigned hours that are not real?

eduard paronyan | Aug 27, 2019
Kimberley Howard | Aug 27, 2019

What do You mean?

What is the address to send the form 840 to change the phone in Los Angeles County?

Michael Yushkevich | Aug 27, 2019
newyorker_les | Aug 27, 2019

What office are you trying to send it to ?

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How do I give a change of address without being on hold on the phone for over an hour?

Tracy Pierce | Aug 27, 2019
Dwayne Barron | Aug 27, 2019

Well that's not the way to start your day, but if I remember correctly when you fill out your quartly report it ask , if there has been a change of address or phone number. Myself that's what I would go with, but we all know how DPSS. works , so my best advice would be to go to your office and personally hand deliver your papers and address change. Good luck

Can I pay for caring for the hospital?

Deisy Berganza | Aug 27, 2019
newyorker_les | Aug 27, 2019

Yes, but it depends if the hospital does not provide personal services. If the hospital will help with personal help, it will not receive payment.

Do you have to be a union member ?

Blanca Campbell | Aug 27, 2019
newyorker_les | Aug 27, 2019

No. Its optional but recommended.

Can you eork and still receive ihss

Steven Rogers | Aug 27, 2019
newyorker_les | Aug 27, 2019

IHSS is to prevent out of home care, if you can work than it may be determined that you don't qualify/ ineligible for IHSS services.

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Is there a program for someone who wants to do in home supportive services for a relative and be able to get paid for doing it?

Manda Panda | Aug 27, 2019
Alexander Marquis | Aug 27, 2019

Yes you just need to go down with that person to get the ball rolling. It's on Adams and Grand. The only down side, is that you have work a full month without pay.

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My careviver hasnt reported to work in over a month but is still collecting payment how do i go about reporting it and getting a new provider?

Valerie Martinez | Aug 27, 2019
newyorker_les | Aug 27, 2019

Contact the Case Carrying Social Worker. Those timesheet aren't valid unless they have your authorize signature so said person might be committing fraud.

What are the maximum hours a patient can have?

Grace Garibay | Aug 27, 2019
Lee Lee Johnson | Aug 27, 2019

I'm not sure but I had a patient with 160 a month I was working 8 hours a day

If i got fingerprinted couple of years ago do i have to do it again if i wanted to work

geraldine dominguez | Aug 27, 2019
cjmII1 | Aug 27, 2019

If you have not been an active Ihss provider for 1 year yes you have to do a live Scan again.

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For background check,how far back do they go to check on a person to be a caregiver?

Rosa Romero | Aug 27, 2019
newyorker_les | Aug 27, 2019

Any felony conviction involving the above mentioned offenses that also include fraud against the Govt for Medical (Tier 1). Any other (Tier 2) felonies that involve assault or sex offenses or fraud for Welfare or Food Stamp do have some exceptions/waivers allowed. Tier 1 offenses do not.

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I want to find it out, if i can claim to IHSS benefit for my husband. He who passed away 5 yrs ago, but I had to take care of him for 10 months. If there is way please let me know.

MI Ae Chong | Aug 27, 2019
Sophia Beasley | Aug 27, 2019

I don't believe so but call and ask them to be sure

How or why is the phone number disconnected ?

Rah Negus | Aug 27, 2019
Dwayne Barron | Aug 27, 2019

You possibly have the wrong number

How cane l now my ihha case status

Lilly yezegelyan | Aug 27, 2019
Octavio Espinoza | Aug 27, 2019

First: know your case # ? Second: There is a help line you can call that can be found online. If anything go down to your main office and speak with a Social Worker Rep, but you need to know your case number.

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Can one collect disability while working as a caregiver?

Olivia Madrid | Aug 27, 2019
Alexandra H | Aug 27, 2019

You can have SSI benefits and receive IHSS payments. However SSI will take money out of your benefits because you are working and you should report that you are working monthly. Including any changes in your income. You can report. You should report on the 1st of every month you have until the 6th to report your wages. You can use the SSI I app or mail it in or take your check stubs to your nearest office to report your wages.

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how many hours is one allowed to work

aida aghabegian | Aug 27, 2019
Keith Allyn Pope Jr. | Aug 27, 2019

You can work as many hours you want ... How many hours can you be paid for is up to you the recipient & his/her caseworker

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Does your name have to be on a list for orientation

Elizabeth Garland | Aug 27, 2018
Alexandra H | Aug 27, 2018

Yes

how do I apply? What is the criteria? Where do I train if necessary? Thank you.

Juan Zurita | Aug 27, 2018
Octavio Espinoza | Aug 27, 2018

Is this question directed towards applying as a provider, recipient or actual Social Worker for LA County?

In my current Timesheet there are two figures - Available Hours (April) and Current Timesheet Total. Which one would I need to fill my Timesheet ?

Rafael Acosta Sison | Aug 27, 2018
Latrell Wilson | Aug 27, 2018

The available hours that's what you currently gave to work with

How much is the pay

Vanessa Montoya | Aug 27, 2018
Irene Posadas | Aug 27, 2019

About 11.00 to start

How do I because a helper for IHSS? Kathy

Kathy Meyers | Aug 27, 2018
Octavio Espinoza | Aug 27, 2018

Do you mean as a Social Worker for IHSS ? or a Caregiver for a client ? It's for the latter, not sure, but contact Public Assistance Services Council (PASC), they'll definitely have that answer.

Who do i call to get Edd form filled outvby ihss

Daisy Mercado | Aug 27, 2018
Octavio Espinoza | Aug 27, 2018

EDD ? as in the Employment Development Department ? IHSS does not complete those forms for applicants.

Good morning I have questions Can I go to the office and get a new timeship because tha.one I have Imake.amistake

Mauricio Santos | Aug 27, 2018
Octavio Espinoza | Aug 27, 2018

You don't have to, just call your Provider clerk and request a new one.

Is this like the same place that used to be in Inglewood ? Can I take my enrollment form up here ? Or do I have to take it to the one on Hawthorne ?? Do they do orientations here ?

Robin Pugh | Aug 27, 2018
Latrell Wilson | Aug 27, 2018

It depends on ur office cause u can only take it there

Hello ..I seen all the horrible reviews and am almost afraid of pursuing IHSS for my mom. My question is : If we are in Torrance area , would I go the Los Angeles office ?

Patricia Campa | Aug 27, 2018
Octavio Espinoza | Aug 27, 2018

I believe you'll go to the closesest office which would be Hawthorne. As far as IHSS for your mom, it all depends on the caretaker you hire to care for your mom. It could be anyone you choose so as long as they can work i.e, undocumented, prior criminal conviction...etc, that might prevent them from being hired by your mom or you if you happen to be the Authorized Representative.

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Is there any grievance office so caregiverslike me can tell what we suffered from abusive recepient?

Nieves Benedicto | Aug 27, 2018
Linda Mathews | Aug 27, 2018

Just quit if you can’t handle it

I haven't received my timesheets of November??

Carlos Paz | Aug 27, 2018
Christine herrera | Aug 27, 2018

You have to just keep calling for that, it takes forever to get a hold of someone but be persistent

what address does the "change of address form" get sent to? Los Angeles

Janet Velasco | Aug 27, 2018
Allice Wingfield | Aug 27, 2018

U have to contact your ISS. worker to change your address directly, u can not us a change of address Card at All.

How do i report my check stolen

Byron Mayberry | Aug 27, 2018
Christine herrera | Aug 27, 2018

Call the office and give them your provide number. They will look it up to see if it was cashed if not they will send you another. This process could take a while. It happened to my daughter before.

How many recipients may a provider care for?

Patricia Napoles | Aug 27, 2017
Christine herrera | Aug 27, 2017

Multiple as long as you don't go over a certain amount of hours a month

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