Creno's Pizza

Zac Smith

I am in shock that anyone would hire someone like the women I dealt with tonight . I tried calling 44 times to cancel my oder and when I finally got through she told me it was almost out of the oven so I was getting charged regardless. What kind of owner or manager would hire someone like this . I have never in my 15 years of going to crenos been treated this way or told oh well iam paying anyway. Good food really bad customer service. Awful. Update sep 13 . Come to find out this was a manager that took my oder and she apologized for the way she acted and said that the charge was canceled. But I still will never eat here again .as a manager your expected to be able to be polite regardless if you can't do it let someone else.

Horrorhotgirl19 “Lexi”

Amazing service with pick up and delivery because of done both now. My son loves their personal pepperoni pizzas and their boneless chicken wings. I love their salads and they have a really good veggie sub that's filled with veggies and the bread is amazing, I can tell it's homemade. Ever since I moved to Buckeye Lake I'm always looking for the best places to eat at the best prices and here is one of them.

Tankerbell

Placed an online order for delivery today 10/23/20 receipt stated it would be delivered by 2:56pm. I call the store at 3:06pm making sure all is ok. Lady that answered the phone responded yeah it just came out of oven and she's just left with it, to my statement that it's over 10 minutes late. Order arrived with my pizza sauce on the side cold. When it comes out of the oven on the sub it's warm not cold as they have sent it. I went over their recommended tip suggested when I placed the order. I HIGHLY recommend waiting on your tips till your order arrives on time. And a note to employees answering three phones, if you wouldn't be happy with the tone you're giving out don't give it to others. ***Edit Recieved a coupon in my email for a "Free small 1 topping pizza" for only the buckeye lake location. Expires 11/23/20. If it's free it's for me, tried adding my reward to my online account and it's giving me the full charge for said item. I called their location to place it over the phone. Instead of any sympathetic apologies, I was informed very rudely that they are not set up to use the rewards they sent out. Informed rep that I get to have a coupon that I can't use that's going to expire. She rudely says well you can just hang onto it. Asked said rude rep when they will have their system updated to accept the rewards they are sending out? She replies saying there's no date... At this point it's not even worth my time to deal with rude people for something free even. More than likely they'll have it set up AFTER it expires and will deny it anyways. If I could put "0"stars I would!

Star Robinson

Placing order for dinner while staying at the National Trails Racetrack. Gentleman taking my order was awesome! And the delivery driver called when on his way and when at track so could meet at the gate. Very nice! Pizza was delicious!!! First time eating this pizza- If I ever make it back here from Kansas- I will Order again!!!