Address: 1000 Business Center Cir #108, Newbury Park, CA 91320, USA
Phone: +18053751450
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Manny Garcia
My wife and I have been clients of Susan Erkfritz of State Farm for over 20 years. She has always been a pleasure to deal with, is informative, understood our needs, is responsive and has always been there when we needed her. Imagine receiving a call when a fire raged in Thousand Oaks to find out if we were ok and if we needed anything. I could go on and on about why she has our trust…she earned it. We do not hesitate in recommending Susan to our friends and neighbors.
Rita H.
The measure of an Agent is performance at time of need--not simply signing up for a policy. I transfered all policies to this office after my prior Agent passed away and it wasn't a good fit. I found myself dealing more with office staff, who could not answer my inquiries--Susan was out of the office a lot. I have extensive experience in the Insurance industry and found her manner of operation outside what I expect. Also, this Agent asked a personal favor regarding one of my properties, which crosses ethical boundaries. I could have filed a complaint--maybe should have because a brazen attempt to take advantage of a client should not go unnoticed.
Virtually Rick
Unbelievably good service!!! Over the years, Susan has spent a great deal of time going over my policies and establishing or changing coverages for the least expense. Without her, I would not have completed escrow on my new residence, on time.
Lorenzo Boyd
My firm's business coverage is provided by Susan. A client of ours needed to have their landlord named as an additional insured on our policy. Usually this is not problem. However, in this instance, the landlord required some non-standard and extremely exacting, complex and lengthy language in the certificate. Susan put forth a great deal of effort, and accomplished this for us. Susan and her staff are competent and pleasant to work with.
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