Priority One Credit Union - Van Nuys

Chuk Reed

Great experience! Helped me close my Mother's accounts after her death. Very helpful and compassionate during these hard times. One last item to clear up. Thank You in advance! June's son

Gloria Ramos-Baskerville

My Husband went into this branch to get a cashier's check since our credit union's offices are closed due to Covid-19. The branch manager who assisted my Husband made him wait and allowed other customers to go ahead of him. When my Husband asked why he was made to wait, the Teller told him, "Well you aren't one of our members so I'm taking them first.". IF we were ever thinking about changing credit unions, this one would not be our choice ever! A customer is a customer no matter where they originate from! Such a poor display of customer service should be noted since this Manager's lack of leadership trickles down to his entire team! This Manager should level up and be re-trained! Potential business has now been lost due to his negligent behavior!

Christopher Lee

They gave me a bad first impression, made me decide not to open up a new account with them. I will go somewhere else where they don't make you feel like you shouldn't be there.

Jonathan Lopez Jr.

Never really a wait, if you are a credit union member off of almost any Credit Union, they can help. ATM outside and I've always had great customer service.