Popeyes Louisiana Kitchen

KH Hamilton

First and foremost the customer service here is top notch! I appreciate it so much more than some of the other Popeyes in the area. Each time I come here I’m greeted with a smile. With that said I want to acknowledge Brandon for his excellent customer service. He is so nice! Actually all the employees here are very nice. This particular Popeye’s franchise has a very diverse staff, which makes me appreciate coming here even more. I also want to thank Tori who is one of the owners. Tori/Tory immediately took care of one of my issues with courtesy, grace and concern. Tori also shared the information with one of her assistant managers/ team members, Janetsey. When I arrived at Popeyes again, Janetsey was extremely gracious, considerate and kind. Janetsey went above and beyond to help me as well. Will definitely be back to this Popeyes and I encourage anyone who wants really good, fresh and well seasoned chicken along with excellent service and wonderful smiles to come to Santo Road. You won’t regret it!

Paula Andrea Pinto

I was warned beforehand that the spicy chicken sandwiches would take an 8 minute wait, but it ended up taking 16 minutes (in the drive thru). By the time I received my order, the ice in my drinks had already melted and watered them down. I also ordered an 8 piece chicken nuggets, but they ended up being like 4 good pieces and 2 pathetic pieces of fried breadcrumbs with no chicken in them. The mac n cheese was pretty good though.

Isaiah Gallegos

Understaffed and long wait time, the cashier didn't know how to accept cash for deposit and pay the balance with card. After waiting for the manager to come out, and void the transaction, then re-enter the transaction, and mess up my order, we had to wait for drinks during this whole process while they held on to my cash. Then they took their time to catch, plucked, and batter the chicken. Wait time was extremely long and no apologies was given. After realizing my order was incorrect after receiving it, I need to wait in line again and order the correct item, and once again no hospitality or acknowledgment of a error was ever questioned. Poor service

Tracey Robertson

There is not a full menu. No way to know about shrimp or those chicken Sammie. I did have that chicken. It had been sitting for 30 minutes,bread was hard. All mayo gone. Soggy breading. The actually chicken was so good. But it was slow and kids running the place. If it would have been fresh I may have started a popeys run. But yuck.