IHSS Public Authority

Category: Government office in San Bernardino, California

Address: 784 E Hospitality Ln, San Bernardino, CA 92408, USA

Phone: +18669856322

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jacob Murphree

Jun 23, 2022

They normally are very helpful. If the people at the front desk don't know, they will ask in the back. IHSS is great if you're a senior in need or someone in need of a job.

Elaina Roberson

Nov 10, 2020

So far I have asked4 times through phone calls to please send me a waiver, I have also asked through 2 emails it's been 2 weeks and I feel like no one cares, while I need help. I don't know why Irene won't call me back

Sarah Roberts

Jun 17, 2019

So rude and unprofessional. Irene says she sent the paper out to me for my orientation and that its not her problem when I informed her that it never arrived. She yelled at the top of her lungs that I would have to come in to the office and sign something to get another paper as she was only responsible for sending it and the rest was up to the mailman but she would not allow me to get it while at the office and would not mail me another just by calling. I told her I had been calling her and leaving messages for almost a month and she said that's too bad ma'am I'm busy. Even though her machine tells me she will return my call within 24 hours! I could not believe how mean she was to me. Will be happy if I never have to deal with this lady again. Unreal! So disappointed.

Sandra Fergot

Dec 29, 2016

The workers in San Bernadino who answer the phones put me on hold or, don't answer the phones at all, the calls go directly to the fax or you are to leave a message. If they do answer the phones they are dismissive with any questions I may have, and if I leave a message I can always know I won't have a return call. I have been informed from the workers in San Bernadino county, that there call center is known for being rude and inconsiderate to everyone who calls in and, they also informed me that other county call centers are run more efficiently while they are more respectful to there patrons.

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Questions & Answers

What time does orientation start

Lucinda Luna | Aug 27, 2018
Aashleigh Peavie | Aug 27, 2018

9am

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The last time I was employed from IHSS was June of 2015...What I need to do to go back as IHSS Provider?

Melanie Cruz | Aug 27, 2019
Annie Swayzer | Aug 27, 2019

Reapply over again

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Does IHSS provide backpay to the caregiver for task preformed daily while going threw the enrollment process

Kalifornia Lifestyle | Aug 27, 2018
victor flores | Aug 27, 2018

If you pass your background yes they do back pay to the date the clients application was done but just keep track of the hrs you have been working

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Now that the pandemic is over, is your office open to the public?

James Lee | Mar 29, 2022
Edward Guzman | Mar 29, 2022

Yes it is open to the public.

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Qualifying for medi-Cal as a veteran

Rhonda Nixon | Aug 26, 2021
marlene zavala | Aug 26, 2021

Yes. I had clients that are veteras

Is this where i go to be able to become a caregiver ?

Cynthia F | Aug 26, 2020
Eliza Diaz Hector | Aug 26, 2020

Yes just go in and ask for the paperwork. They will instruct u on what to do next

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Can you be employed by ihss if you have been convicted of a felony?

Martha Lieberman | Aug 27, 2019
Estefany Frias | Aug 27, 2019

Hi, no you can't. They do a background check.

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How do you speak to someone about becoming a provider and steps to take?

Angela Anderson | Aug 27, 2019
anita haywood | Aug 27, 2019

Go to IHSS I don't know where you live and pick up an application and then go from there if you have cleaned or did any kind of a domestic work that's part of IHSS help nurse driving shopping there's all kind of things you can do to get a job at IHSS

what is the hourly rate of pay for providers

Brooke Mgbafilike | Aug 27, 2018
Crystal Horton | Aug 27, 2018

San Bernardino county is $11.00. Riverside county is slightly higher

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Is there a statue of limitations for being paid for work of a provider

cathy obryant | Aug 27, 2018
Demitasse Femme | Aug 27, 2018

Yes

How do i get the paperwork for intake

Keri Dudding | Aug 27, 2018
Aashleigh Peavie | Aug 27, 2018

Front desk

Do I have to have client with me

Tammy Sanders | Aug 5, 2022
Maria Peredo | Aug 5, 2022

To register as a caregiver you don't need to have a client. Once you enroll the IHSS can put your name in the list of providers so clients that are looking for someone can call you. Hope my answer help you.

What is the income limit per month on social security to receive a in hone worker paid by the state ?

Sally Muller | Jul 27, 2022
Crystal Horton | Jul 27, 2022

Medi-cal coverage is needed for a participant to qualify for IHSS. A person also needs to be in need of assistance with activities of daily living, such as they need help with walking, bathing, meal prep, laundry, dressing, bowel/bladder care, cleaning their home, etc. The Medi-cal Eligibility worker will determine if the client's medi-cal will be free or will the client have a share of cost. The share of cost is the monthly cost that the client will be charged before Medi-cal picks up the difference. Each person case will be different. It never hurts to apply for medi-cal or IHSS if you need help.

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Are you open 7 days a week and what are the hours

Mary Randle | Jun 27, 2022
Dr Wendy Mariner | Jun 27, 2022

Open Mon - Free until 5PM

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Hello my recipient forgot her e-mail. What should I do?

Maria Giraldo | Apr 28, 2022
Crystal Johnson | Apr 28, 2022

You can call the IHSS and they will look it up and give it to you or she needs to call or give you permission to talk for her

Are they sopsto tell how to run there house holed

Michelle Hendrickson | Sep 30, 2021
Ran Dee | Sep 30, 2021

Nope there real kool about that stuff

What's the 909 phone number to inss

Sandy Lovely | Aug 26, 2021
Barbara Monroe | Aug 26, 2021

The people that works at this office are wonderful I had I got all my things done in 2 days and they gave me the right paperwork I'm waiting now to be able to get a client I have to sign up for the register they told me I will receive a letter but they have already contact my personal preference so I know I'm good and I am happy that you guys have good workers I'm glad that I'm going to be working for the county of San Bernardino adult services Ms, Barbara Monroe Hall

How many hours of training before someone can be certified as a service provider?

Hailey Drum | Aug 26, 2021
Nat Cia | Aug 26, 2021

You do one class, can't remember for how long, 2-4 hours I think and you're done. There isn't much training.

How can I get an appointment

Juanita Hamlin | Aug 26, 2021
dem26 | Aug 26, 2021

You'll have to call IHSS or public authority (both are in the same building) Or go there and talk to someone. They are opened, there are workers at the door that can answer questions

How many hours are you to work for each client

Kristine Nelson | Aug 26, 2021
Jack Reacher | Aug 26, 2021

There max authorized hours which it says when your linked as there provider

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Are they conducting yearly evaluations this year?

DeAnn McFarland | Aug 26, 2021
Manny Manuel | Aug 26, 2021

Yes I'm sure over the phone..

Is ihss available to veterans

Rhonda Nixon | Aug 26, 2021
Estella Valenzuela | Aug 26, 2021

I think so. It's to help elderly or people with handicaps to do chores and errands.

does the person receiving care need to be on MediCal?

RONETA BAILEY | Aug 26, 2021
B P. | Sep 30, 2021

Yes ,that's the only way I believe.

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does this need to be reported as income to unemployment?

RONETA BAILEY | Aug 26, 2021
L.A. Commander | Aug 26, 2021

YES

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How can I reach my IHSS worker by phone?

A Google User | Aug 26, 2020
Monique Dioron | Aug 26, 2020

U have to call the number u have when they pick tell them to give you your worker extension in case you get disconnected.

Can you apply for ihss if your collecting unemployment?

Sao Mekdara | Aug 26, 2020
imelda Lomeli | Aug 26, 2020

Yes

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What is the name of our supervuser

Jimenez Deserie | Aug 26, 2020
Rebeca Figeroa | Aug 26, 2020

muni a poem

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How would I transfer a care provider to a family remember if my previous caretaker passed away? Thank you

Keith Wisneski | Aug 26, 2020
Crystal Johnson | Aug 26, 2020

Call Public Authority for register to find a new provider is that what you trying to

can I transfer my mothers case from LA county?

denuene munns | Aug 26, 2020
B P. | Sep 30, 2021

Yes, just let your Mother's worker know where she's transferring to;)

If I goty fingerprints done, but lost the paperwork. Did I have to repay and do it again?

CiCi Nosferatu Phoenix | Aug 26, 2020
Nesha God'sDaughter Boone | Aug 26, 2020

No your fingerprints stay in the system for 1 year you just need to call either the place you got them done at or Sacramento and request proof of your background results

Will they be open new years day?

CiCi Nosferatu Phoenix | Aug 26, 2020
Denice Stovall | Aug 26, 2020

Hardley anyone is open New Year day

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How do I get started

Cherron Jackson | Aug 26, 2020
Dalene Tompkins | Aug 26, 2020

You have to go to the office in San Bernardino and pick up a fingerprint app.

Is this office open on Christmas Eve

Marie Arciniega | Aug 26, 2020
Myette Christian | Aug 26, 2020

No they will be open Thursday.

How come my pay have not hit my bank or been pass 10 day

Cynthia Powers | Aug 26, 2020
Crystal Horton | Aug 26, 2020

If you mailed in your timesheet perhaps it did not make it to the processing facility. Sign up for telephonic timesheets, or electronic timesheets you can get paid a little quicker. You should definitely sign up for direct deposit.

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Can public authority make me a photo copy of my drivers license and social security card?

Sushi Ramennoodle | Aug 26, 2020
Crystal Johnson | Aug 26, 2020

I don't k

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What's their phone # to get ahold of this place

alex sanchez | Aug 27, 2019
margarita gomez | Aug 27, 2019

Dont know u so i dont have to give u my number

How long does it take for a check to arrive

alex sanchez | Aug 27, 2019
Joyce Valdez | Aug 27, 2019

When you first start a client it takes about a month

How long does it take for your background when you do your fingerprints to come back?

Sabraney Davis | Aug 27, 2019
Crystal Johnson | Aug 27, 2019

It can take from 30 days or more my fiance just. He is done everything changed now

Does the IHSS building open today July 4th?

Cash monae | Aug 27, 2019
Oscar Bell | Aug 27, 2019

No

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How long does it take to get paid for my three months of backpay? I have orientation THIS THURSDAY, but how long before I will finally get a check???

Melissa Randy and Liam Pont | Aug 27, 2019
Shaun stone | Aug 27, 2019

Like 30 days after you have to get put into the system

Who do I contact for 8 hours that have to be used by 6/30/19 .also,do I need to give name of the social worker, and who I provide care for

Tim Martinez | Aug 27, 2019
Mary Cruz Mejia | Aug 27, 2019

You have to go to your IHSS local office and ask for the form...

Howdo I get another time sheet if it got lost

Laura Molina | Aug 27, 2019
Pamela Shaw | Aug 27, 2019

Call the client's social worker and they can request a duplicate

Can u work for la county and San Bernardino county

Brenda Cornell | Aug 27, 2019
Crystal Horton | Aug 27, 2019

If you find clients on your own or if clients hire you directly you can work for multiple clients in different counties. If you work through the public authority registry they only refer you to clients that reside in the county that you live in.

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What day is orientation?

Constance Ayres | Aug 27, 2019
Lorraine Smith | Aug 27, 2019

Thursday

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What do I need to do to give a change of address

Laura Molina | Aug 27, 2019
Maricela Salazar-Duenas | Aug 27, 2019

Are you a provider? If you are, go to the nearest IHSS office and take your ID to change your address.

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When your doing your time sheet electronically when should I submit it the day after your pay period or day of pay period? I will be my first time submitting electronically

Raquel Vasquez | Aug 27, 2019
Erin Jennerson | Aug 27, 2019

The day after the last day in the pay period always.

Complete time of time online

Dolores Romero | Aug 27, 2019
Crystal Horton | Aug 27, 2019

etimesheets.ihss.ca.gov

I need to change the deductions in my weekly paychecks where do I go to do that

John Singleton | Aug 27, 2019
Annie Swayzer | Aug 27, 2019

You can give them a call in the morning and find out, I'm not sure where you should go,🙏🙄

I heard i wont be able to do taxes is that true?

david | Aug 27, 2019
Annie Swayzer | Aug 27, 2019

Pertaining to that, I would call and find out, because they don't take out Federal and State, but at the end of the year, you still file but it a different form, just call and ask to be sure 🙏👣💃❤🙄

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If the pay period ends on the 15th and end of the month when should I send in my timesheets?

Raquel Vasquez | Aug 27, 2019
Crystal Horton | Aug 27, 2019

Annie is correct. Never mail them before the 15th for the 1st pay period or before the last working day of the month.

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Why hasn't the website been updated? Its been a year since they moved from this address.

Laura Lee | Aug 27, 2019
Patricia Thacker | Aug 27, 2019

They are at 784 e hospitality lane

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How do I email ihss

Montie Lindamood | Aug 27, 2019
Freddie Barrera | Aug 27, 2019

It depends on what you need

I am a provider and my client have not change his address yet so what happens because i didn't send in my time sheet?

Janice Thompson | Aug 27, 2019
Henry Waller | Aug 27, 2019

I would notify the IHSS social worker regarding clients change of address so that the system may be updated

I take care of my elderly father and I do everything for him. I clean his house, wash his clothes, I cook for him, I take him to his doctor appointments, pick his medications, etc. How can I become his provider?

Raquel Vasquez | Aug 27, 2019
Erin Jennerson | Aug 27, 2019

Does he have a case with In Home Support Services? If not he needs o start a case you can do that by calling 211 then he can assign you his caregiver. If he does you have to attend the orientation and have him sign a paper assigning you to his case. If he has a case call his case worker for info

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If I'm moving from upland to Fontana do I have to transfer my case? Does it stop until transfer?

Bubbett Gump | Aug 27, 2019
Annie Swayzer | Aug 27, 2019

Not sure but you can call and find out

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How does one qualify for IHSS services?

Diane Vaillancourt | Aug 27, 2019
Crystal Horton | Aug 27, 2019

A person must have a need for assistance for an activity of daily living (ADL) that they cannot do independently such as clean their home, cook, bathe, laundry, dress, walk, get on/off of furniture, etc. Along with having a need they must have medi-cal or qualify for medical.

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What does my Medicare cover

Jennifer Jones | Aug 27, 2019
Annie Swayzer | Aug 27, 2019

Call Medicare to find out.

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What is the process of becoming employed with IHSS? What education/exam is required to get started? Thank you!

Kimberly Gideon | Aug 27, 2018
Maricela Salazar-Duenas | Aug 27, 2018

Kimberly Gideon, which one were you referring to?

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We want to move to San Bernardino, county but not sure yet. Does any one know how many hours they pay for ihss?

Minty's world | Aug 27, 2018
Donna Rodriguez | Aug 27, 2019

I believe you can get up to 120 hrs a month. But, it all depends on what kind and how much work is needed from the client. Some needs are mor e than others. When you get your hours , then you can decide how you want to break them up. You disgust with your client what days would be good and how many hours for those days. Always keep a record of hours and days worked. Just for back up.... hope I was of some help for you

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How long are your finger prints good for

Tasha Nonnette | Aug 27, 2018
Berlin Garcia | Aug 27, 2019

Your entire life

How does this process begin if I already have A patient? I've never been a caregiver but need to start

Kimberly Mastrangelo | Aug 27, 2018
Annie Swayzer | Aug 27, 2018

You call them and let them know that you have a client, they will tell you what to do form that point.

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I'm in the San Bernardino area and I would like to do orientation so I can add my name to the registry but I don't know where the office is located can someone else can someone help me with the address please I would appreciate it

Qiana 94 | Aug 27, 2018
Maricela Salazar-Duenas | Aug 27, 2018

784 E Hospitality Lane. Orientation is on Thursday's at 9am. First come seating. Arrive by 8:15am.

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I'm in San bernardino where is the office located so I can do the orientation so I can do the Live Scan background check and put my name on the registry?

Qiana 94 | Aug 27, 2018
Jerry Bass | Aug 27, 2018

Phone number

I want to reschedule my appointment ?

Hector Salas | Aug 27, 2018
Maricela Salazar-Duenas | Aug 27, 2018

Call the clerk who sent you the interview letter to reschedule your interview. Always communicate with staff.

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Hi, I am a caregiver. Never worked through IHSS. Always had word of mouth. I just bought a mobility van with wheel chair ride in. How can I get clients.whom should I contact . I want to start transportation business. How can I get contracts Can an

Kulwant Dhillon | Aug 27, 2018
Crystal Horton | Aug 27, 2018

Sorry IHSS cannot assist you with your venture in that sense. The County of San Bernardino contracts with vendors. Requests for proposals go out, and agencies place bids for said services. They may be posted in local papers- not quite sure. You might want to visit places where seniors and disabled people congregate at such as senior centers most cities have one. Senior living apartments might let you post on their community board. Make flyers- distribute. Take ads out for bus stops, side of bus advertising. Good luck on your venture.

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when will the providers be getting an increase in their wadges

Brooke Mgbafilike | Aug 27, 2018
Annie Swayzer | Aug 27, 2018

They just got an increase I think in the beginning of the year, not sure when they will be getting another one, but may be you can call them and inquire about it. 😇

How so I get a copy of my check stub

Laundry Thomas | Aug 27, 2018
Annie Swayzer | Aug 27, 2018

I think you call department that issue out the checks

I have worked for IHSS in the past. I am interested in working for IHSS again .How do i go about singing up???

Mellissa Smith | Aug 27, 2018
Crystal Horton | Aug 27, 2018

If you have not worked in a year or more you will need to start with the background check/fingerprinting. Then you will need to find clients on your own or sign up to be a registry care provider where the public authority refers clients to you. Good luck.

How do I start the process of being paid to take care of my wife?

Ryan Grant | Aug 27, 2018
Donna Rodriguez | Aug 27, 2019

If your wife is getting SSI or permanent disability you can call IHSS of your county and ask for assistance

Can I be paid to take care of my wife? If the doctors say she needs 24 hour watching. I don't want to put her in a home.

Ryan Grant | Aug 27, 2018
Donna Rodriguez | Aug 27, 2019

If your wife is on SSI or PERMANENT DISABILITY yes, you can be her 24 hr. In Home Care Giver. Just CALL the IHSS in your county and they will tell you everything you'll need to know and do to get you started. It's very easy and they will back pay you for back to date of disability

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Do we get paid backpay?

Leticia Ramirez | Aug 27, 2018
Maricela Salazar-Duenas | Aug 27, 2018

Yes

How do i get another client since my client passed away

Andres Lara | Aug 27, 2018
Crystal Horton | Aug 27, 2018

You can sign up for the registry through the Public Authority to have clients referred to you. The clients interview you and hire you if they choose to do so.

How do I get w-2 fors

Tim Martinez | Aug 27, 2018
Amber Smith-Gonzalez | Aug 27, 2018

Mine came in the mail

how long does it take for them to process an enrollment packet ?

Cassandra arnold | Aug 27, 2018
Demitasse Femme | Aug 27, 2018

8 months to 1 year

How do I know if I have health insurance?

Sergio Chavez | Aug 27, 2018
Demitasse Femme | Aug 27, 2018

You only get health insurance through the union SEIU 2015

I am a service provider, and I have not received time sheets to report my hours in about a month. What can I do?

Patricia Hernandez | Aug 27, 2018
Angeles Gonzalez | Aug 27, 2018

Go to public authority and ask why u haven't received them

Is away that I can get more hours because the hours I have now is not enough

Michael Denton | Aug 27, 2018
Demitasse Femme | Aug 27, 2018

Talk to the social worker on the case make sure the question supports the hours needed

How do I complain against this employee that works through ihss

shanelle godfirnon | Aug 27, 2018
Aashleigh Peavie | Aug 27, 2018

Call your worker

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Go up to the office they give it to you.Then you have to do a live scan it takes 30 day it's 32.00

Fifj Fhhdhf | Aug 27, 2018
Mary Smith-varela | Aug 27, 2018

i dont have transportation how will i getpaperwork

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