Address: 14398 Baltimore Ave, Laurel, MD 20707, USA
Phone: +13014909881
Sunday: 10AM–9PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Daniel Blank
In the interest of time, I'll only touch on the details about how the cashier was going to give me the kids meal for my 21 month old WITHOUT the included water, apple, and cookie I paid for, had I not brought those to her attention. I won't dive too deep into how my "hot"sandwich was cold by the time I sat down to eat it and somehow the cheese was only on half of it. But what I will dive into is how I waited there for 40 extra minutes for mac & cheese for my young son while eating into his afternoon nap, and when I went up to ask if it was ready yet for no less than the 4th time, I was met with a nasty and unnecessary, "nah, it's frozen, what do you expect us to do?" from one of the sandwich makers, while the original cashier spun around to another co-worker and right in front of me laughed about my dilemma. Unfortunately I paid in advance for Potbelly gift cards at Costco, but this experience has me thinking I might just eat that cost and not bother with this chain again after loyally going to Potbelly's for probably close to 15 years now.
Markeda Shipman
I love going to Potbelly. I ordered online and my order was correct and tasted really fresh as If I ordered it at the actual shop. I have been going to Potbelly since I moved here and I have not been disappointed.
Anshika Sharma
Food is pretty good. Fresh. I do like a few sandwiches they offer. Cookies are delicious.
Michelle Mclaughlin
I'm happy with the friendly service but unhappy with my sandwich. My husband and I bought a chicken salad sandwich to share. Unfortunately my half of the sandwich was half empty. You only had one job to do! Come on man!
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