Dunkin'

Alicia Palmer

Went here for ice cream as a treat for my family. I tried to order so many different ice cream flavors but they had none, except cherry (which is my favorite). When we got to the window after waiting on line for about 20 minutes, although we were the second car, we still had to wait for the lady to fix other people's orders. I know this because after she took the payment she walked away. I assumed it was too make my order. Wrong. She made shakes, different cream orders, and Donuts. After about 10 minutes she came back to the window and picked up my order that was already in a bag and was sitting there all along and gave it to us. The ice cream was really soft by then. Good thing it wasn't hot outside or it would have melted the instant I opened it. I don't know what sense that made. She should have just given me my order because I waited 30 minutes or more for the ice cream that was almost melted.

Dmitry Lamburt

Trash location with oblivious staff. I've visited here on multiple occasions at various times of day; every single time, the location had mobile ordering turned off, citing "short staffing". However, the parking lot was empty and the drive through had just two vehicles in it (see included image). The staff is largely disinterested; the orders are seldom correct to the customer's specifications: extra skim milk was presented as barely above black. Would not recommend this location if you have other options along your commute.

ac buckley

Today I ordered a Large Hot Signature Coco Mocha. When I got home to enjoy it, it was a warm half filled small cup of something I refused to drink. Lately I have returned orders that weren’t mine. The service has gotten to be unacceptable. I live 5 minutes away and many times have gone to a different Dunkin that’s 15-20 minutes away.

Danielle Jackson

Jay and Akash are amazing! Their store has far exceeded any of my experiences at all Dunkin Donuts. One of the Baristas, Saraj went out of his way to enhance my beverage. Their location in Fort Meade is clean and their customer service is prompt and professional. Their store also plays really great music which creates the ultimate experience!