CarMax

Category: Used car dealer in Burbank, California

Address: 1000 S Flower St, Burbank, CA 91502, USA

Phone: +18187364720

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 9AM–9PM

Reviews

Tom Kaplan

Jul 25, 2022

Everything went smoothly. The waiting time between checking in and finishing the sale was 2.5 hours. Well worth it! Next time I'll do as they suggested, which was to leave and wait for the call. I was very happy with selling my car here!

Sergey Darbinyan

May 6, 2022

Liz is the best and the nicest salesperson. She always had a smile on her face. She contacted my finance company and we were able to sell our car in very short time. She explained everything patiently. She provided very good and fast service. Thanks you very much Liz.

quetzalli escalante

Feb 16, 2022

I could not sell my car the day that I had my offer because I only had my Mexican passport that day. I was leaving town so I told them I would be back the day after the offer expired. They said, don't worry, you just submit it, and they will give you the same. That they would uphold the price and they did not. They paid me 1400 less. So I was not happy about that. The transaction was fairly easy, but not having to go back for a different ID and them not paying what they originally said they would. I should add the car was only used after the offer to go back for the ID and then to drive it back the day of the sale. So it was in basically the same condition.

rashilda robinson

Feb 5, 2022

My salesperson Sasha was the absolute best! Found me a car ..had it shipped . We did the majority of the paperwork online. Showed up got the car abs was driving off in about 1 hour .

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Questions & Answers

Hello, I would like to know how to set up an appointment to bring my car in for an appraisal?

Debbie Henson | Aug 27, 2019
Jennifer A Hilton | Aug 27, 2019

You can easily make an appointment online.

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How can I get a garentee my AC will be fixed this time around? The car service I got sucks. Now I'm having to go back. I just want the AC fixed. Who there can garentee that? Such a waist of time.

Rebekah Robinson | Aug 27, 2018
zareh beglarian | Aug 27, 2018

It depends on if the people you used diagnosis was correct . Or they just pumped freon in it and its leaking from one or two if the ac hoses or compreser issue . What year is the car and model . To answer your question if you replace the ac lines and the compressor . That it self will guaranty in each line you also have rubber gaskets . I know a mobile company that i use there specialty is any thing ekectrical . And AC That i call on all the cars i get in my auto body that has the same problem. If you leave in los Angeles area be happy to give you there number

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Hi! Does carmax buy lease cars?

Denise Calaquian | May 28, 2022
Eric Reyes | May 28, 2022

I would assume as long as you paid off enough on your lease they would be interested. Their offer would have to be more than what you owe on your lease or you would pay the difference.

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I bought my car at Carmax in burbank, Ca and it is still under warranty. I need my brakes checked Nd fixed. Can you do that for me today? (Saturday?).

lisa hopper | Nov 29, 2021
Chris Vasquez | Nov 29, 2021

You can make an appointment for Monday thru Friday. There is a night drop to leave your keys on the day of your appointment. You can pick up your car when done up til 9pm. They are cheaper than other shops. You can even bring cars you didn't buy from them.

What are the Covid safety practices like here?

Anonymous | Aug 26, 2022
Patricia Winstead | Aug 26, 2021

They are great , all have mask and social distancing .

Do you open on Sunday?

SAHRIL ARAUJO | Aug 26, 2020
Robert Erlick | Aug 26, 2020

Yes!

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How much is a 3 year and a 5 year extended warranty on Toyota Carolla number 16716362 86k miles $11,998 Thanks

Joe Hill | Aug 27, 2019
Catherine A. Montgomery | Aug 27, 2019

Not question for Google Local Guide. You need to call them or inquire via their website.

I want to lease a 2018 kia sorento

Sergio Ramos | Aug 27, 2018
AfriKaren Plazdohtifaw deCarriere' | Aug 27, 2018

Blessings Sergio! I never leased a vehicle... Buy only. This location I will always give Thumbs Up... It deem To ME that customer service is positively intense in satisfying ALL CUSTOMERS...

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I am paying for a 2021 versa, but my payments are very high, I would like to see possibilities to sell it and buy another one with you... could you help me?

Samuel Cruz | Jul 27, 2022
Don Sparo | Aug 12, 2022

Yes there are trade in for lesser payments available

How long does it take to get an appraisal done? Also do I need to make an appointment?

karla B | Aug 26, 2021
Steve Meier | Aug 26, 2021

We arrived 1 1/2 hours before opening, and there was a line outside already. After that, the appraisal took less than 1 hour. To then sell your car, takes a lot longer, and most people will come back within the 7days. If you're selling, and you have an appraisal, be sure to arrive well before opening, because people were having to wait 4 to 5 hours to sell their vehicles.

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Instead of returning my leased 2018 vehicle to the dealer, I want to sell it a month early to Car Max. I know the process begins with an appraisal, then an offer. What happens next? Who pays any outstanding balance or fees to the dealer or company?

A Google User | Aug 26, 2021
Gurevich Group | Aug 26, 2021

CarMax takes cares of the rest

Can the remaining time of an extended warranty plan be transferred to another vehicle? I have over 2 years left on my Carmax purchased SUV and am considering trading it in for a sedan.

Diane Sanders | Aug 26, 2021
Cristo P | Aug 26, 2021

The answer is no...It can transfer to the new owner of the car but not on a different car.

I sent over my documents (proof if insurance) but I'm waiting for my drivers license in the mail. My ID is valid and has the same number as my driver license. Will I still be able to finish the purchasing of my car i reserved?

Steven Oviedo | Aug 26, 2021
Cristo P | Aug 26, 2021

You should be able to finalize the purchase of your car with your ID as long as you can provide proof of insurance. Also you should have the temporary DL if you applied for a new license, so you may show them that too.

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When you want a car to be transferred to the near store the amount that they charge do you pay it to the store oh to the sales person

julia vidana | Aug 26, 2021
Hovik Mirzakhanians | Aug 26, 2021

You pay the car price bill to CarMax not the person.

Hello, The car registration is under my wife's name. If she can not come to sell you this car, can I bring the registration and sell you the car?

Stephen Khang | Aug 26, 2021
Cristina Munoz Brown | Aug 26, 2021

I don't think so, it has to be her. Your name has to be listed as "or" on registration

Can I make an appointment to sell my car tomorrow?

Antonio Sevilla | Aug 26, 2020
Carol Herrera | Aug 26, 2020

You schedule the time that is best for you.

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I have an old car stereo from a previous car i had, Can i sell it here?

Ryuji969 | Aug 26, 2020
AIG | Aug 26, 2020

No they don't. A suggestion is to post your product on Facebook market place or something of that sort.

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What are the service departments hours?

Eden Thaw | Aug 26, 2020
Ashley Juarez | Aug 26, 2020

7:30AM - 6PM Monday - Friday. Closed Saturday and Sunday.

Hi ,Do you take over lease car too.

Jasmin Kavian | Aug 26, 2020
nemo socal | Aug 26, 2020

Yes, absolutely!

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Do you have a 2017 Ford Fusion "Sport" on your lot? If so how many miles, and how much approximate?

Lynne Marta | Aug 27, 2019
Reine | Aug 27, 2019

Checking their website or calling re the inventory you want is probably your best bet to get an accurate and up-to-date answer to this question.

do you have a 1914 caddy for sale

Elayne Roberts | Aug 27, 2019
Samir Hussein | Aug 27, 2019

No

DO YOU BUY THE BIG TRUCK?

judy kim | Aug 27, 2019
Madalyn Magnuson | Aug 27, 2019

If you mean do they buy large vehicles, I believe they do but definitely give them a call to make sure. Great luck! carmax.com

Do I need an appointment to get an appraisal on my auto?

Robert Blum | Aug 27, 2019
Ash B | Aug 27, 2019

No u dont have to. Its about a hour..

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HOW TO MAKE AN APPOINTMENT

Lloyd Bedell | Aug 27, 2019
Narbeh Movsesian | Aug 27, 2019

Give them a call or go on to their website

which exit from 5 freeway

Schlosberg Schlosberg | Aug 27, 2019
MilkKefir | Aug 27, 2019

Exit 145B

Is it true hybrids don’t use gas if they run 25 mph or slower ?

Soraya Cassis | Aug 27, 2019
Oliver B. | Aug 27, 2019

Try google

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Does Carmax buy used cars with a small dent on them?

Sheri Rothstein | Aug 27, 2018
Cara Cooper | Aug 27, 2018

Yes they do. Might lower appraisal.

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Can the car be delivered to me ?

THE REMY Channle | Aug 27, 2018
Rico Mansoor | Aug 27, 2018

No they don't deliver.

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looking for smaller work van

laury coleman | Aug 27, 2018
chyp silva | Aug 27, 2018

No work vans

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How do I make an appointment with carmax Burbank?

Betty Hoolahan | Aug 27, 2018
2kmm201 | Aug 27, 2018

Don't bother. Even if you make an appointment they won't honor it...

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Can you make an appointment to have a car looked at to sell to carmax?

Karen Cody | Aug 27, 2018
Gloria Martinez | Aug 27, 2018

No necessary appointments just go ,

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C

Anonymous | Aug 26, 2022
Anonymous | Aug 26, 2022

a

Toyota Mr2 2005 Spyder convertible

Orlando Ungos | Aug 27, 2018
Mood Sam | Aug 27, 2018

I didn't like their price so didn't sell it to them. I sold it at a higher price myself

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Do you do on line appraisals

Isy wiefel | Aug 27, 2018
Farrokh Emad | Aug 27, 2018

How I do that ? Thnx

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