West Marine

Alexander Pulver

For the last 3 or more years, I ve been shopping and dealing wi5h various employees at the Sausalito West Marine location. Jeff, Albert, Kathy, Vanessa and really most of the folks there have been consistently well informed and remarkably helpful. Thank you Sausalito team

Ashley Nguyen

I was super excited to assemble my new inflatable SUP but couldn’t figure out how to put my fin on. I brought it back to the store to have someone help me. A team of them tried with no success. The fin or fin box was defective. The manager open up a new SUP box and made sure the fin worked before letting me take it home. A+ Customer service! Everyone was so knowledgeable and helpful.

J Doe

Just not happy today, I went in trying to return flares that I purchased 11 days ago and they said they c ant take back the flares....I'm on there website as I type this out and they say they can't take back expired flares....my flares don't expire till June 2021! The paper reciept doesn't state flares are non-returnable and also states if at anytime u are unhappy just bring the product in, hassle free.....well I guess that's not the case, they should put a sign above the Flare section stating non-returnable ! I drove 1 hr there and 1 hr back cause of Bay to Breakers just to head back home......live and learn

Michael Witt

If it has to do with water, they've got it! This store is beautiful and extremely well organized. From high tech fish finders to clothing you'll get what you need. I did not expect such a clean, professional looking store!! Now that the Gateway Retail Center has been renovated and upgraded, this is a great shopping experience. Check it out!