Stonebrook Healthcare Center

Louis Smith

Hhhmm,…..I used to work here so I have incredible insight. Let me first say that the staff from top to bottom are always doing their best A game. It’s very hard to keep smiling when you deal with death and pain. This work is not for the light hearted. Lori Cooper is probably the only reason this place stays above average. Had fun their most of the time. Sometimes not so much,…but, work is work and we all have up and downs. Also, Yvette, Shirley and Alita, Bri also…always listened when concerns were brought up. PS can someone please tell ante Lorlene to stop yelling when she answers the phone….lol. hearing aide maybe!? Shout out too Alona and Sherilyn…much aloha. Gonna miss u folks..God bless take care.

melissa huggina

I wouldn’t send my worst enemy here. Honestly. My dad came in mobile and left dehydrated, depressed, and unable to walk. They kept the call button behind his head so he couldn’t reach it. Took his glasses on day one and never returned them so he couldn’t see anything. Placed his food just far enough away so he fell. They handed him a cup of pills he was expected to take daily and when he told them something was making him sick and he didn’t want to take them cup at a time anymore they told us he was “refusing therapy” then tried to charge us $550 A DAY for their incredibly subpar care. Had to involve an attorney at which point they claimed he needed to be reevaluated at Stanford and in the middle of the night took him there with no notice to us until the morning. Took weeks to collect his items from the facility. Stanford said they had not seen neglect to this level at a care facility ever. Stanford ended up reporting the facility because my dad was so dehydrated and depressed he told the pych nurse he wanted to die. I have never seen neglect to this level. Tried to contact administration and was never given that information. They do their best to prevent a lawsuit by refusing to communicate via documented channels like email. It was an experience out of a horror movie. If this facility makes $550 a day per patient by claiming they refuse therapy (even though your insurance such as Medicare likely covers about a month in rehabilitation, but only if you actively do therapy) that’s over $15K a month PER PATIENT. There is no reason they can’t afford to have better everything, but they do the bare minimum (if even). This is a place you go to die, not a place that will rehabilitate you.

Marjorie Prospero

Yes, your right the girl name Sabrina from admission was really "RUDE", I'm gently talked to her ask some inquiry in a nice way I was surprise coz I thought the review is not true she has no manners, no telephone ethics, that's the way she was raised very inconsiderate, she don't deserve to work in a care nursing facilities if she doesn't like her job just quit and she can't even work as a front desk receptionist she doesn't know how to talk decency no GMRC. Very disappointing! I feel bad for Stonebrook having her.

Allyse Tanovitz

I visit an elderly lady here nd she gets good care and tells me it is really a good place to be. They have rehab, salom, cafeteria, outdoor patio, great caregivers (2 of my friends work their and enjoy the working environment) activities, bible studies, cooking classes, good food, comfy beds, and good nurses.