PetSmart

Guillermo Sanchez

Horrible service by grooming. We've been taking our 14 year old dog there for years for grooming with no issue. We made an appointment a couple of weeks ago. The day before the appointment we get notified the appointment was cancelled. We called and were told that because our dog is senior dog and blind they can no longer service him. Obviously we were shocked since this has never been a problem. How old is too old? Obviously upset and shocked. Horrible service and very unprofessional staff. Dont take your pets here for grooming!

Ann M

I always shop at this location and the people have always been polite and helpful. I forgot my leash the other day and Banfield inside the store let me borrow one of their leash leads so that my dog could come in with me. I always hate leaving him in the car but I felt extra dumb for forgetting his leash that day. Thank you for not telling me to just buy a new leash!!! It was such a simple thing but it really makes a difference.

ArayaLia

My dog is sick and many of the stores were out of the product we needed. The nice store clerk answered our call, went out of her way to find the product, and had it on hold ready for us! This small gesture was huge for our little pup. Thank you so much !!

Natalie Stoner

worst tank maintenance i’ve ever seen. dead fish were molding over because they haven’t been scooped out in god knows what. tanks were covered in algae and were collecting grime. it’s not hard to clean tanks to prevent them from looking like this. also the humidity levels of the tanks were off by 30-40% of where they should have been to keep an animal happy. the bearded dragons only fresh food source was chunks of fruit that was growing mold.