Starbucks

Shane Schaffer

Place is a mess. Always a lot of people standing around inside waiting for drinks and it takes forever to service people inside. They seem to greatly prioritize the drive through. I placed a mobile order and was being patient due to the volume of people inside and 20 minutes after my pick-up time I decided to check on my order at the counter. Turns out they didn’t make my order because they were out of pistachio sauce and didn’t find any way to communicate it to me. So 30 minutes after my pick up time I finally got my drink. Another mobile order was placed and they were out of another sauce and went ahead and made my order anyways (better than waiting 20 minutes) and then offered me another sauce on the side. Not sure what I would do with sauce on the side when they could have easily just put it in the drink. Finally, a 3rd mobile order was 20 minutes past pickup time and when the inside cleared out I checked with the counter and they didn’t even have my order. I did confirm it was to the correct store. I showed my order to the barista and they made it but they made it the wrong size and missing the sauce. Barista was rude when I told her the order she remade for me was wrong. While I was waiting they told three other people they didn’t have various ingredients for their orders. Seems like poor inventory management when other stores in the area have those ingredients. I tried to be understanding but continual issues show that there’s a problem with this store.

julian rosenberg

I walk in and purchase tea. I ended up waiting 20 minutes, watching everyone come in and pick up online or go through drive through. I walk up after the 20 minutes and ask how long it’s going to take until it’s ready. I see the worker go back, get the cup, put the order ticket on and say they are now working on it and it would be ready in 5 minutes. So I walk out. I’m upset because of the clear choice to make online orders and drive through orders, before the ones who actually walked in.

Dale Shumate

This is a Starbucks location. Has all the things you might expect from Starbucks, has a nice drive through, and has a solid indoor space for ordering and sitting down. The staff here we're friendly, and got to us as quickly as they could. Feels like they are well staffed for both drive-thru and indoor operations. The drinks were made exactly as I would have expected them to be, and I enjoyed what I received!

Kimberly Morrow

So I go to Starbucks every single day. And I ask for bacon egg bites double toasted please. Because they are really mushy if they aren't double toasted. I've had workers who agree with me on this. So I go today and I ask for double toasted. The first ones were not double toasted so I politely ask can u toast them more. He said no cus you've handled them. I just pulled them out and looked to make sure the were right. He goes I have some here I'll toast. He comes back and said here. Mind u I go here every day and this is unnecessary. The first ones are clearly not double toasted and the 2nd ones are burnt and he was straight rude to me. I know how it's supposed to be. I go every day and get the same thing. It's Easter and that's how I get to wake up today. Never had any bad experiences at Starbucks till now.