Dunn-Edwards Paints

Category: Paint store

Address: 16191 Lake Forest Dr, Irvine, CA 92618, USA

Phone: +19497880950

Opening hours

Sunday: 10AM–3PM

Monday: 6AM–5PM

Tuesday: 6AM–5PM

Wednesday: 6AM–5PM

Thursday: 6AM–5PM

Friday: 6AM–5PM

Saturday: 6AM–5PM

Reviews

Ariyan Golbad

Jul 28, 2022

We have been working with Dunn Edwards and it has been absolutely amazing! I cannot express how great Subhi S. has been with us. He's incredibly helpful, professional, and always willing to go above and beyond in kindness and customer service. As a general contracting construction company, we are extremely impressed and would strongly recommend them to anyone.

Steven Mack

Sep 23, 2021

The best paint hands down of any manufacturer. The service is impeccable. The staff is knowledgeable and friendly. I love this place. I usually go to the Anaheim Hills store, but my job puts me about two miles from this store same great product and service. The prices are the best for what you get.

Brian Braxton

Sep 12, 2021

The manager was exceptional and the worker that helped me was the most professional guy and helpful his name is Oliver and I appreciate the help at that store and it's my favorite store in Orange County out of all Dunn-Edwards

Soheyla Marzvaan

Nov 4, 2020

Two days ago , I went to Dunn -Edwards in Irvine off lake forest . I selected my paint ( 3 colors) , I stood in line to get samples . My contractor had an account with them and that’s why I was asked to go to Dunn Edwards . The guy that was helping me did not know what he was doing , could not find my contractor’s account . I had to call my contractor to set things straight . After all that , he wanted to charge me ! I had to explain that the reason We looked my contractor up is so that I could get free samples . He then called someone to verify ! As if I was lying ! He finally got corrected and placed my order and said it will take 20min ! I was in the store waiting when he came by and I said they’ll bring the sample out to the parking lot . It was hot and I went in my car to turn AC on to wait. 25 min passed , then 45 , then 60 min and no paint . I finally went back inside and started to question why it’s taking so long .Apparently they take online orders and you’re screwed if you go in physically . Meaning they take care of big orders , contractors orders first . Obviously they don’t tell you that when you place the order . 15-20 min wait was a lie . First the untrained rep , then the lie about 15 min , then kicking you out of air-conditioned store ! Telling you to wait in parking lot ( I left the store thinking my order was ready in parking lot !) , then 60 minutes wait and had I not gone in to complain , they would have even stated on my order . This is how they operate , it took 2 hours to get 3 very small samples . I’ve done this 4 different times at the Dun Edward I’m San Juan Capistrano store , but this time my rental condo was in Aliso Viejo and this was the only location nearby . I never had to wait more than 15 minutes in the other locations . This store is managed very poorly . I will never recommend this location .

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Questions & Answers

Why you guys do not getting better with the customers service?

José M. Marroquin | Aug 27, 2018
Joey Bartley | Aug 27, 2018

That is a very busy store....what happen to you?

price for gal stucco paint ?

Steve G | Aug 27, 2019
ROBERT FEDERICONI | Aug 27, 2019

If you want good paint the price is what it us their supplier has good paint not water color.

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