The UPS Store

Category: Shipping and mailing service

Address: 6366 Commerce Blvd, Rohnert Park, CA 94928, USA

Phone: +17075861180

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 9AM–5PM

Reviews

Lauren Shoemake

May 23, 2022

So thankful for this store and for the very helpful Greg for giving me a hand with a very heavy box! Greg saw me coming and came to my rescue. Great service and attitude! Thank you!!

Sahar Sina

Nov 14, 2021

Wonderful experience! Customer service was excellent! She even told me I can get a Triple AAA discount, if I was a member! I told her I was! I didn’t even know that if you are a triple aaa member, you can get a discount! They printed all the pages for me very fast! Highly recommend! 5 stars!

O Ru

Jul 30, 2020

Staff was very rude, severely over charged for a return label. Originally charge 5.99 for shipping and I had to pay 18.99 to return it when the original purchase was $30 (NOT HAPPY) Worker was very rude the whole, yellling at the other worker the whole time, felt bad just wanted to get in and out. I don’t typically leave reviews just thought people should know about my horrible encounter.

Jason Agee

Jul 1, 2020

My customer service interaction here was disappointing. We had a package sent to this store for me to pick up, but when I arrived I was told it was probably returned because my name wasn't on it. The clerk was dismissive of our situation and said it could take a few days for it to show up in the system. It's been five days and still no record of it. UPS is reviewing our claim, but this store had zero compassion and provided no assistance. This place will not have our return business and to anyone who asks, I will recommend against using their services.

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Questions & Answers

Do you deliver alcohol?

Aisea Ratokalau | Aug 26, 2020
Jon Newquist (John Clary) | Aug 26, 2021

UPS Stores are not owned by UPS, and do not deliver anything.

Does this store offer shtedding?

JoAnn Bostow | Aug 27, 2019
Jon Newquist (John Clary) | Aug 26, 2021

There are locked shred bins - not shredded on-site.

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