Olathe Health Family Medicine - College Point

Vikki Newman

Calls are not answered. Patients are on hold forever if anyone picks the phone up at all. Doors are not open at 7. Workers take their time opening doors for patients. And finally, patients waiting 1.5 are turned away even from urgent care. Not acceptable, get to work like everyone else. 7'oclock start time means get to work on time and be professionals not lax in your approach to your work.

Ann Engert

I come here quite often. My job is very physical and I get a lot of headaches and allergies but this place always is willing to help no matter what. Since it’s a walk in, it matters how soon you get in but around 2pm isn’t bad at all. There are times I think maybe it’s not so important to go to the doctor but they make me feel very welcome and the doctor I saw said I need to value my health no matter what and now I do. During the busy and worst time of year for COVID they told me it would take up to 3 days and they called me back the next morning on a Saturday. I’ve had a primary care doctor (in my hometown) refuse to write me a work note and this place never does that, they always ask if I need more time off! Highly recommend!

Alyssa Scharnhorst

Absolute worst experience I have ever had. Kept looking around for signs it was an urgent care, including asking some of the fellow patrons inside. The woman at the front desk was completely rude. Spent 25 minutes on the phone ignoring a growing waiting room of people that need help. Call the least they could have done is put some sign up or some thing. Some form of communication. Awful, awful experience. Do not ever bring your family member here if you want them to receive care. Signed, the daughter of a medical malpractice attorney. Zero stars.

Luke D

Very clean, new looking facility. Staff is extremely helpful and the wait time has been minimal for us every time we've been here. The doctors are all extremely good with bedside manner and treat myself and my daughter extremely well, always happy to explain anything and answer any questions.