Off Broadway Shoe Warehouse

Nixie

I picked up some high heels today and they are surprisingly comfortable for how tall the heel is. I also noticed a vast collection of sale isles and quality shoes in the buy one get one half off sale which was awesome.

M

Just spent $125. I walked up to check out and no hello...that's fine. He literally said nothing other than asking me if I wanted to sign up for rewards.... I pay and go to grab my recent and he just pushed it past my hand into the bag as he's saying have a good day. As Im walking away and the other person standing there reminds him not to forget to ask me about the survey. Let's not forget to treat people like human beings first. If you are suggesting a customer service survey be taken make sure you are providing customer service to begin with. Maybe don't pressure your people to ask about rewards and do surveys before handling the basics of customer service first. This was my first time to this location and I think I'll just drive a few more minutes to the mall next time.

Kevin “KevLar” L

I am always able to find a pair or two when shopping here. I enjoy the BOGO offers they always have. Prices are reasonable and the quality is better than the big box retailers.

Lahna Saccone

Great service at this location! I came in last night and bought a nice pair of Steve Madden men’s shoes but I unfortunately left the store before realizing the shoe laces were missing from the shoes & box. I came in this morning and needed assistance getting replacement shoe laces and both Hannah at the front desk and the other cashier (I’m sorry I didn’t get her name as well!) we’re sooo helpful and assisted me right away to get replacement laces for the shoes. Thanks again for your help today, we will definitely be back to shop at this location!