Beverly Wilshire, A Four Seasons Hotel

Siri Emerald

This is a Four Seasons Hotel, and I expected better service. Of all the places I have ever Valet Parked my car (which is everywhere it is offered) only the Beverly Wilshire employees decided to change my mirrors and seat. RUDE. They also had me bell hop my own luggage, when I asked about this, I was told by the Valet that was how it was done. I found out at the front desk that I was told wrong. They evidently have a staff problem which needs resolved. The staff needs to be reminded where they are working. The room was very nice and comfortable. The Sofa Bed is what can be expected. We were provided with complimentary water and a small Birthday Cake. After my complaints, the management went into damage control mode and worked hard at making the stay better, which they did. They stated they would talk with staff about the issues I had (there was also an issue at booking). I have faith they will weed out the bad and continue to provide Four Seasons Quality. The hotel is perfectly located at Rodeo Drive, so if you are ready to shop.... I had Dinner on location at Wolfgang Puck's steakhouse The Cut. I would stay at this hotel again

Kelly Parker

Only ate there for lunch but the service, food and view of Rodeo Drive was fabulous! Only downside was my top 3 choices on the menu were all unavailable that day. I ended up ordering a burger and it was great--even made it rare for me

Andrew “Andy” Davis

Visited with a friend while shopping on Rodeo Drive. This famous hotel offers a great bar and terrace where you can enjoy a cocktail and watch the world go by. Great cocktails and snacks in a place known throughout the world for its inclusion in famous films like Pretty Woman. Service is just as you expect and most certainly a nice place to relax and watch the life of Beverley Hills

sarsar L

We recently stayed the The Four Seasons Beverly Wilshire for four nights. And let me tell you, the hotel staff alone was INCREDIBLE. The service we received here was above and beyond. I don’t normally write reviews, but I just had to let everyone know that the customer service here was impeccable and that you should book here. Each and everyone staff member here went above and beyond their capacities to make sure our trip was comfortable, enjoyable, and memorable - and it was. I would stay here again not just because of the convenient location, the cleanliness, and the gorgeous building and rooms, but because of the friendly, helpful, and genuine staff that made our stay 10x more incredible. We were taken care of and our trip felt so personalized and they actually cared how our trip was going. Jennifer the director of rooms helped us find the BEST room possible, which made our trip. Jose Blesa the Doorman was so genuine and accommodating when helping us arrange rides with the house car. He also was so great even just talking to him personally. Kevin and Lorence at the pool provided above and beyond service and were very attentive and helpful to our needs. I’ve stayed at many 5 star hotels and this hotel in particular had some of the best staff I’ve ever encountered.