Address: 2120 17th St, Santa Ana, CA 92705, USA
Phone: +17145506767
Sunday: 10AM–6PM
Monday: 8AM–9PM
Tuesday: 8AM–9PM
Wednesday: 8AM–9PM
Thursday: 8AM–9PM
Friday: 8AM–9PM
Saturday: 9AM–9PM
Andrian Barbieru
Please do tell me why this store is making business? Pay attention to the reviews, they are there for a reason. Why would a company who is only helping a certain group of people still be allowed to do business. You sit and wait 45 mins to get help and the little squirrel behind the counter is in her own little world dealing with her own favorite things to do NOT helping customers. She avoids helping and ignores customers. Get a job at home if you don’t know how to work with people.
Ashley Guiste
Vanessa provided me with excellent customer service at the print area! I am super impressed by her professionalism and calm demeanor as the area was very busy upon my arrival. If this location is interested in promoting within I highly suggest considering her! Thank you, Vanessa, for the excellent customer service 🙃
Chimeon Robinson
The worst customer service I ever received in my life. Came here to get 12 color copies made waited over 45 minutes while I was being helped in between other customers. I was here waiting patiently and was told they were trying to take care of customers that was picking up orders in between my order. Just wondering what was I considered???? Then went to have a conversation with the store supervisor or manager Danny who was VERY RUDE and act like it was no big deal. And all he could do was say sorry. Well sorry it is I will be filing a complaint with corporate. I use Staples at home for my business never again will I visit this location.
Jon Burrell
As a recent former manager for staples, I know how it works in the copy center trying to complete orders, my associates would either help a customer at self serve or call me for help if a customer needed it. Today I went in to print a document to get it printed then scanned back to my email. I had to wait several minutes since all 3 of their machines were being used, 2 of which had stressed looking customers that kept looking at the associates but were being ignored. Being very familiar with this process, I quietly helped the customers get their stuff printed. When it was my turn, i got my document printed easily but had issues with scanning. After trying a few times I sought help from the young Asian man with the glasses, explaining what was going on. Without even looking up from the machine he was at, he told me to just try again. The lady that was also working back there didn't offer any help, in fact, she looked annoyed that I interrupted their conversation. I thanked him and walked out.
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Good question...
You can do it yourself with their self service printer copier faxes or they have people there to do it for you also.
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