Staples

Category: Office supply store in Santa Ana, California

Address: 2120 17th St, Santa Ana, CA 92705, USA

Phone: +17145506767

Opening hours

Sunday: 10AM–6PM

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–9PM

Friday: 8AM–9PM

Saturday: 9AM–9PM

Reviews

Andrian Barbieru

Sep 9, 2021

Please do tell me why this store is making business? Pay attention to the reviews, they are there for a reason. Why would a company who is only helping a certain group of people still be allowed to do business. You sit and wait 45 mins to get help and the little squirrel behind the counter is in her own little world dealing with her own favorite things to do NOT helping customers. She avoids helping and ignores customers. Get a job at home if you don’t know how to work with people.

Ashley Guiste

Jan 16, 2020

Vanessa provided me with excellent customer service at the print area! I am super impressed by her professionalism and calm demeanor as the area was very busy upon my arrival. If this location is interested in promoting within I highly suggest considering her! Thank you, Vanessa, for the excellent customer service 🙃

Chimeon Robinson

Sep 8, 2017

The worst customer service I ever received in my life. Came here to get 12 color copies made waited over 45 minutes while I was being helped in between other customers. I was here waiting patiently and was told they were trying to take care of customers that was picking up orders in between my order. Just wondering what was I considered???? Then went to have a conversation with the store supervisor or manager Danny who was VERY RUDE and act like it was no big deal. And all he could do was say sorry. Well sorry it is I will be filing a complaint with corporate. I use Staples at home for my business never again will I visit this location.

Jon Burrell

May 19, 2017

As a recent former manager for staples, I know how it works in the copy center trying to complete orders, my associates would either help a customer at self serve or call me for help if a customer needed it. Today I went in to print a document to get it printed then scanned back to my email. I had to wait several minutes since all 3 of their machines were being used, 2 of which had stressed looking customers that kept looking at the associates but were being ignored. Being very familiar with this process, I quietly helped the customers get their stuff printed. When it was my turn, i got my document printed easily but had issues with scanning. After trying a few times I sought help from the young Asian man with the glasses, explaining what was going on. Without even looking up from the machine he was at, he told me to just try again. The lady that was also working back there didn't offer any help, in fact, she looked annoyed that I interrupted their conversation. I thanked him and walked out.

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Questions & Answers

Is store still open? Hope so

Arlene Simmons | Aug 25, 2021
Lokey tha YG | Aug 25, 2021

Yes it is. Was just there 2days ago

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what staples near 92869 has the best copy machines for very old photos. Need photo ink that will last for gallery wall.

Carolyn Shusterman | Aug 25, 2020
Xochitl | Aug 25, 2020

Good question...

Can I print stuff here

Brandon Buelna | Aug 26, 2018
Howard Stacher | Aug 26, 2018

You can do it yourself with their self service printer copier faxes or they have people there to do it for you also.

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