Massage Envy

Category: Massage spa

Address: 375 W Birch St #22, Brea, CA 92821, USA

Phone: +17149903033

Opening hours

Sunday: 9AM–8PM

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–9PM

Friday: 8AM–8PM

Saturday: 9AM–8PM

Reviews

Moriah M

Mar 9, 2021

I’ve been to other Massage Envy (ME) locations in the past and have had okay but not great experiences. This December I received a gift certificate to the Brea location and was referred to Sammora by the giver for a 60-minute massage. It was AMAZING! She uses moderate to firm pressure combined with stretching and mobility techniques to really get into the problem areas of your muscles. I could tell very quickly that she’s not just a regular “massage therapist”. Although I’m not a fan of ME’s push on their packages, subscriptions, or plans, Sammora’s work really almost has me convinced I’ll go back again. I feel like I definitely got my monies worth this time around, whereas the other ME locations I’ve been to have left me with a lack-luster experience. Book with Sammora! Please!

Crystal (mscrys)

Jan 14, 2020

I've been coming here regularly for massages. After years of wrestling and waitressing, my body is pretty worn down and full of injuries. I've had nothing but positive experiences here! Today, Vicky was my massage therapist and she was amazing. I came in with a lot of back and shoulder pain and decided to add on the muscle enhancement therapy. The combination of hot cloths and biofreeze, as well as the deep pressure was amazing and definitely helped my back. I'll be booking Vicky for future appointments!

alison legendre

Apr 21, 2019

BEWARE FRAUD... I recently was charged $1,820.00 by Massage Envy. When I called the store i was told that she could see that the system had "glitched" and charged me for all the months since my membership was cancelled. I was told that the charges would be reversed however Massage Envy has yet to do that. If you have or have had a membership in the past check your credit card statements closely.

Peter Dang

Feb 16, 2019

This place has really dishonest business practices and is incredibly disorganized. If I wanted someone to gently rub lotion on me for 90 minutes, I could've just asked my wife to do it. She would've done it for free, and I actually enjoy her company... One of the receptionists here flat-out lied to me over the phone just to fill a therapist's schedule. (I asked for firm pressure over the phone, and what I received was nowhere near that. During the massage, I was asked how the pressure was, and I kindly encouraged the therapist to increase the pressure if possible. There was very little to no change,... this kid was obviously new.) I was so upset after the massage (not at the massage therapist, but the receptionist who booked the appointment), I told the person checking me out afterwards about my disappointment, and she told me she'd have the manager call me that week... She also scheduled a massage for a week later with someone she guaranteed would be able to do a firm, deep tissue massage. Yesterday (six days later, around 11:00AM), I hadn't received that phone call from anyone at this location, so I called to cancel my appointment (no one answered, so I left a message, explicitly asking them to cancel the appointment). Before going through the trouble of showing up and trying again, I needed assurances that this massage would actually be a real massage, and not some disappointing, sorry excuse for a massage. Today, I just got a call (around 3:30PM), asking if I was going to make my previously scheduled massage. HEY! DOES ANYONE THINK IT MIGHT BE A GOOD IDEA TO CHECK THE VOICEMAIL EVERY ONCE IN A WHILE?

Thanks! Your review is awaiting moderation.

Questions & Answers

How long is a facial?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Aug 25, 2021
Massage Envy | Jul 26, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Aug 25, 2021
Massage Envy | Jul 26, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Aug 25, 2021
Massage Envy | Jul 26, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Aug 25, 2021
Massage Envy | Aug 25, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places