Sabino Cycles

Torsten Leibold

I brought my bike in for an annual service. I had the cassette and chain replaced and asked for a thorough adjustment as the shifters were out of alignment. After picking up my bike and taking it for a checkride I noticed that they had lost my magnet for the cadence sensor. Makes you wonder how they don't notice something like that on the floor of the shop. After a few miles I definitely determined that the shifters were rubbing in some gears on the front derailleur and I could hear chafing from chain in the cassette on the smaller gears. So other than wiping the bike down and losing my magnet, there was really not much of a change. I tried to contact them through their web form and let them know about this with absolutely no response with in 4 days. I am working most of my day in a closed area and have no access to a phone and the shop is all across town from where I live, so it's difficult for me to just ring them up or swing by. Anyway, this is a disappointment across the board and probably not worth even pursuing any further. I'll just do this work myself or find another LBS.

T

Great first buying experience! Bought a Specialized road bike a couple of years ago and will consider buying my future bikes from them. They ordered it and assembled it for me. Knowledgeable and helpful staff

Wayne Dickey

I can't heap enough praise on Sabino Cycles in general and David (the bike fitting guru) in particular. We have a tandem and my wife has had seat comfort issues since we met 17 years ago. We have tried different seats and fittings to no avail; she couldn't ride for three or four days after a 15-mile ride due to the pain caused by her seat. She became reluctant to ride at all. Then we met David at Sabino Cycles. He worked "his magic" and fitted my wife to our tandem perfectly; he even recommended a specific seat. He adjusted the seat position, height and angle to the frame. He measured her knee positions relative to her pedal and made a series of adjustments. The result; no pain!! We rode for 35 miles and she had no issues at all with the seat; we could ride the next day. This (for us) is unbelievable; no pain after fighting with this issue for years. I highly recommend that you contact David at Sabino Cycles for a bike fitting if you are having any issues at all.

LeeAnn Perea

Definitely a 5 Star shop! We will recommend Sabino Cycles to EVERYONE we know. They assembled our 2 bikes in less than a day and were extra happy to answer all questions and go the extra mile. We won't go anywhere else for our biking needs. Thanks Sabino Cycles team for your great customer service!