Oasis Physical Therapy & Sports Rehab

Category: Physical therapy clinic in Richland, Washington

Address: 1908 George Washington Way, Richland, WA 99354, USA

Phone: +15093751015

Opening hours

Sunday: Closed

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–3PM

Saturday: Closed

Reviews

Pamela

Jan 28, 2022

UPDATE 1/28/22: It has been 18 months since I was last seen at Oasis, and believe it or not, they just sent me an ADDITIONAL bill for $300 for my visits in July 2020. Back in March 2021, I spoke with their billing department and they told me I owed $187, which I paid at the time and thought I was done with these people! I only saw them for 7 visits and if I have to pay another $300, I will have paid well over $1000! It's crazy. I'm considering taking them to small claims court, because this can't be right. I feel scammed! Original review 2021: I feel very misled by this Oasis Physical Therapy in Richland. I have a very high deductible on my insurance, so I told them that I would be self-pay. I paid $110 at the time of each visit, several times a week, which was already very expensive to me. Oasis told me this is what I owed for each visit. They still billed my insurance (who of course denied payment because my deductible). Now Oasis is charging me more money for my visits because it's "allowed" by my insurance company. This is shady. Apparently, I would have been better off just telling them that I had no insurance. In my opinion, a good business would write this off. I will not do business with Oasis again. P.S. They say I signed a form indicating I knew that I could be charged more, but this was absolutely NOT made clear to me. I NEVER would have continued going back if I knew my visits would cost me more money. They either need to train their staff better or have more integrity. P.P.S. The visits themselves were worthless. I could have done the same thing at home with free youtube videos. I healed over time, and I'm sure PT didn't help.

Sheri Brown

Nov 14, 2020

Elizabeth has been an amazing physical therapist. She is always happy and cheerful when I go in, and that makes it a nice experience. She has had great suggestions that I’ve been able to implement and use in my everyday life, allowing me to lead a more normal life. I’m grateful that I gave physical therapy a try.

Diana Gariglio-Clelland

Oct 6, 2020

I needed some pelvic floor PT after some complications following the birth of my second baby this spring. I'd worked with Liz before, and it turns out she is the only pelvic floor PT for Oasis! She is amazing at what she does and is very knowledgeable. Any woman who has had a baby could benefit from pelvic floor PT. Oasis is very good about sanitation and safety protocols during COVID as well.

Joy Dixon

Jun 26, 2020

Mallory and Grace have been wonderful to work with after my Partial knee Replacement. I've been going there for almost five weeks Now and I feel like they have consistently but gently pushed me to get my best results in a caring positive way. Thanks to the whole team!

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Questions & Answers

What should I wear to my physical therapy appointments?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

In general, wear comfortable clothing for physical therapy. If you are presenting with a problem of your cervical spine, upper back or shoulders, the therapist can provide you with a gown as needed to expose these areas, or you can wear a tank top or halter top of your own. If you are coming for a lower-extremity problem, shorts are important. You can bring your own clothing here to change into if that is more convenient for you.

Are Physical Therapists licensed?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

Yes, all physical therapists have to be licensed in the state in that they work. Licenses should be prominently displayed.

Is it OK to ask my doctor about physical therapy?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

If you have a problem that you think can be helped with physical therapy, feel free to give us a call. After discussing with you the specific problem you present with, we can give you a better idea if it is something that is manageable with physical therapy. You can also give your doctor a call. If he or she is not sure, he or she is welcome to contact us as well. In today's healthcare, if you feel physical therapy can be helpful to you, you will need to stress your feelings to the doctor you are seeing. Remember that it is your choice where you go for physical therapy. Don’t hesitate to voice your desires to your physician. In most cases, they will be happy to send you where you prefer and where it is the most convenient for you.

What if I need to return to physical therapy?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

If you have a recurrent problem after your completed episode of care, how/if you will return to physical therapy will depend on a number of factors. It would depend if it was a re-injury of the same specific problem, how long it has been since you were last in physical therapy, how long it's been since you saw the physician (if a physician referred you), and many other factors. In general, if you are discharged from physical therapy and feel the need to return, you should contact the physical therapist who treated you. He or she will review your chart and call you back to discuss with you what should be done, depending on the problem you are having.

Will I need follow-up or maintenance care?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

We offer complimentary consultations for all our patients any time after their completed episode of care. This helps to avoid any problems that may arise from getting worse, and also allows us to help the patient be more independent in their condition. We also offer aquatic exercise classes, for a small fee, that our patients like to participate in, to help them maintain their strength and flexibility.

I have never had physical therapy before, how do I know that my treatment is of good quality?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

Treatment should include manual hands-on care, exercise, and a balance component and functional training, along with patient education. Although you may be a little sore after therapy, you should feel an improvement in your ability to perform your activities at home, work or leisure with greater ease, increased tolerance, and an improved feeling of well being.

What if I have an increase in symptoms?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

If you have increased symptoms please call your physical therapist. When you call the office, please be sure you explain to the office staff that you are having an increase in symptoms. The office staff will pull your chart and contact your physical therapist or a covering physical therapist. We will be able to review the information and will give you a call back that same day. After we discuss the case with you, we will be able to give you guidelines as to what would be appropriate to reduce your symptoms, whether you need to come in our office, or if you should contact or follow up with your physician. It is best to call us prior to calling your physician if a change in symptoms has occurred. It is important that we send the physician a report so that he/she can be up-to-date on your care when you see him/her for a follow-up visit.

How is my progress measured?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

Because your physical therapist will perform a meticulous evaluation, quantifying and qualifying all the deficits and problems you are presenting with, re-examination to determine progress is possible. You will be reexamined based on your diagnosis as well as on the chronicity of the problem. Additionally, the physical therapist always needs to be aware of follow-up visits with your physician, if you were referred by one, as a reexamination may be performed so that the physician can be updated at that time. Re-evaluation/progress notes are performed on all patients at regular intervals, with those reports sent directly to the patient's doctors to keep them updated on your progress and on any potential issues.

How long is a course of therapy?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

It depends upon the diagnosis, the severity of your injury and how dedicated you are to doing your part outside of treatments. Our goal is to not only get rid of your pain but to get you to the point where the likelihood of the pain coming back is significantly reduced. Oasis Physical Therapy has an average therapy length of 12-15 visits per condition.

How long is a typical treatment session?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

Treatment sessions will take approximately 45-75 minutes depending on the diagnosis being treated.

What types of interventions may I receive?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

The interventions you receive will depend on what the physical therapist finds in the evaluation. Our intervention programs include coordination among all people involved in your care (other health care professionals, family, friends, caregivers, and others), communication to ensure a good exchange of information, thorough documentation of the care and services provided, and instruction to you and others involved in your care to promote and optimize our services. Most physical therapy plans of care will include three categories of interventions: manual therapy component, exercise/mobility/ flexibility, and balance component, and third, functional training, including patient education. Other interventions might include manual therapy techniques; use of equipment such as supports, orthotics; electrotherapeutic modalities; and mechanical modalities.

What should I expect on my first visit?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

On your first visit, your physical therapist will perform an evaluation to determine what deficits and/or problems you have that can be addressed in physical therapy. The evaluation involves a thorough history, a systems review, and tests and measures that allow the physical therapist to get a more specific understanding of your condition. Your physical therapist will make a clinical judgment as to your diagnosis and prognosis. A treatment program will be developed aimed at resolving the problems identified as well as to attain the goals you set in conjunction with the physical therapist. Your evaluation will be sent to your doctor within 24 hours so that your physician is always kept up to date with your therapy progression. If any problems or concerns arise, your therapist will contact your doctor directly to work out a plan to handle it quickly for you.

What is the co-pay for physical therapy?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

Co-pays are determined by your insurance company. However, we will do all of your insurance authorization and re-authorization for you and will be able to give you all the information about your therapy services coverage, including co-pay amounts on your first visit.

Will my insurance cover physical therapy?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

Most insurance companies cover physical therapy and occupational therapy services. We will verify your exact coverage for you, however, so you will know your insurance policies guidelines when you begin your therapy sessions. If you have additional questions regarding your specific insurance give us a call.

What should I bring with me?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

For your first visit, you will need your insurance card and any paperwork that you downloaded from our website or forms that may have been sent to you. If you have any operative reports, MRI or X-ray results, you may bring those as well. Additionally, if you are utilizing any type of brace, splint, or crutches, those should come with you. In addition, please bring in your current medication list.

What is my responsibility in physical therapy?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

You are our partner in your recovery. Your physical therapist cannot do it without you! We ask that all patients and clients cooperate by following through with their home exercise programs and instructions, as this is extremely important in expediting your recovery.

How do I arrange an appointment?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

Just call us directly to make your first appointment, since Washington is one of 48 states that have direct access. This means you do not need to see your doctor before beginning physical therapy. Our clinic hours and location are explained on the location and hours page of this website. Our office staff will get all the necessary information from you and assist you with an appointment.

Who chooses which physical therapist I go to?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

Often, your physician will give you a recommendation or a listing of physical therapists in your area. Sometimes your insurance company will guide you with regard to who is "in network" for your insurance plan. Ultimately, however, the decision as to where you receive your care is up to you. If you have a specific request, you need to let your physician or insurance company know. If we are not in-network for your insurance company most plans have out-of-network benefits that will allow you to choose your physical therapist. We accept most every insurance plan at this time.

Does physical therapy hurt?

Oasis Physical Therapy & Sports Rehab | Aug 26, 2019
Oasis Physical Therapy & Sports Rehab | Aug 26, 2019

In almost all cases - No. "No Pain - No Gain" is not true in most cases. Though, you may develop some more muscle soreness from working muscles that you haven't used or that are weak.

Do you offer dry needling?

Neil Smith | Aug 26, 2018
Oasis Physical Therapy & Sports Rehab | Aug 26, 2018

Hi Neil I wish we could but it is not legal in the state of WA. If it is something you would like to see offered by physical therapists here please write our Congressman.

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