Chick-fil-A

Angela Doyle-Chapman

I was told that my gift card worked and I only owed a dollar but the next counter I owed 20. I was charged for an extra sandwich also. But don't try to call and complain cause they will send you to voicemail.

Andrea Grant

I went through drive-thru and ordered a Spicy Chicken Deluxe and Waffle Fries. I was asked if I wanted any sauces with them, which I asked for the Honey B.B.Q Mustard, then was asked to pull forward after paying. I got to the window and asked for a couple ketchups as well. They handed me 2 ketchups and told me to pull foward. I waited for about 10 min. (I was the only person waiting for my food). Someone finally brought me my order and gave me a Gift Card for a free sandwich since I had to wait so long. I was honestly fine until I started driving off, reached in my bag to get a very cold Waffle Fry. I decided to deal with it because of how crowded it was and warm them up when I got back to work. However, when I got back, I pulled my sandwich out to see that I didn't get my Spicy Deluxe Sandwich, just a Spicy Sandwich and they never provided me with the sauce. So, having to wait that long for my food to be cold and to find out they didn't even get the right sandwich was very upsetting. I love Chick Filet, but I don't think I will be returning to the Laurens Rd. location anymore.

samantha mcallister

This is the second time I've used this drive thru and the person taking my order was rude and couldn't get the order right after being told it more than three times. Today the lady at the window was rude and after asking for our order yet again they still got it wrong. We were also given stale biscuits. The sad thing is it's over the simplest things. You definitely need a better staff, the customer service here sucks.

Jonathan Hallas

One of the few Chick-fil-As in the Greenville area that truly deserves five stars. Service is fast and my order is always delivered correctly. They’ve never “mixed it up” or forgotten something. Small things, such as napkins and the requested number of sauces are not overlooked. This location is very busy at lunch hour, but it moves fast anyway - 2 lanes always. Start to finish is usually less than 7-10 minutes.