Embassy Suites by Hilton Greenville Downtown Riverplace

AJ

We stayed the night of Wed 5/25/22 & had a room on the 3rd floor overlooking the roof (they have a weird roof above the first floor). They have some kind of A/C units or other machinery installed on the roof that makes a very loud humming sound all night, so neither of us were able to sleep at all. Be aware of that if you get a room overlooking that roof! Other than that, the hotel itself is nice & in a great location. It just sucks to get a hotel room and not be able to sleep in it.

J O S E P H I N E

We were exploring Traveler’s Rest and made our way to Greenville, SC for the night. Clemson was having their graduation so the city hotels were pretty much booked up. Hampton inn recommended their sister hotel Embassy suites so we popped up in the evening and booked it on the spot. It was very easy & we were pleased with Shanita, she took good care. We were also delighted with the spacious suite and the beds are very comfortable. It felt good after a very long day on the road in traffic. The only complaint I have is the flat roof nearby had some kind of fan on it or maybe I was near the air conditioning unit but there was a rather loud humming sound all night long. So I couldn’t really sleep. In the morning when we came down for breakfast I stopped by the front desk to mention the noise but honestly the young man didn’t seem too concerned. I did ask him to write the room number down and ask maintenance to check it out. I also called Hilton Honors to share this feedback. My husband says he also suggests breakfast last until at least 10 am. He enjoyed the unique omelet that was prepared for him. Overall, a nice hotel that is perched over looking the Reedy River Falls. Incredible location! Make sure you go up to Up on the Roof bar. The view is spectacular!

Donna Burns

Suites are very spacious and nice. Allowed for me (an early riser) to get up and have coffee, check email, watch TV, etc. without disturbing partner sleeping in the other room. Hotel was nice and in a good location. Check in and Check out procedures were efficient and easy. The two big screen TVs were nice. Good value for the money. Reasons I rated it lower: Bathroom needs updating. For example the toilets are so low I felt like I was back in elementary school. Water pressure in shower was too low. Living area: Sofa needs cleaning. All sorts of mysterious stains on sofa. Overall, a good experience. I would stay here again.

Thomas Moriarty

Our stay there on Jan. 8, 2022 couldn't have been better. My family of three made a reservation for our daughter's birthday, as we weren't throwing a party with friends this year. During reservation, I mentioned a couple times that the purpose of the stay was for our daughter's birthday and that it would be special for her if the hotel did something sweet for her. We were blown away by what the manager did for us. She felt very special, and had a memory she won't forget. Thank you so much to Hilton for doing those things for us. When we return to Greenville, we will definitely stay here again. The location of Ruth's Chris Steakhouse is also fantastic. Our room was immaculate, and everyone at the hotel was friendly. Keep up the wonderful service.