Gucci

Category: Boutique in New York

Address: 725 5th Ave, New York, NY 10022, USA

Phone: +12128262600

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

P Maniscalco

Jun 22, 2022

I went in to exchange my shoes for a larger size. Before I was even denied based on a policy that I was never informed of, the sales associate falsely accused me of wearing them outside, and then asked what kind of apartment do I live in with all the “gunk” on the bottom of my shoe. I am Absolutely disgusted by the service, the condescending attitude of the staff, and the response of “it will all work out” told to me by the associate and the manager a week prior to my wedding. Money apparently doesn’t buy quality service so Buyer’s beware.

C W

May 26, 2022

I ordered a pair of sandals online but I didn't like the fit so I went to this store to exchange the shoes for another size. As soon as you walk in your greeted by someone who tells you which floor to go to for the items that your looking for. I was assisted by Tim, who was very helpful and patient with me. I exchanged the sandals and also purchased a pair of sneakers. I would definitely go back to this location for my shopping needs.

Betty Holly

Dec 29, 2021

Nice experience at this store. Great customer services. They carry some items that other locations do not have.

Johanna Cruz

Jul 29, 2021

I had a great experience at this location from the moment I walked in to checking out and leaving with a beautiful bag. Santiago Torres the Gucci advisor was awesome..so attentive and knew exactly what I wanted. He was very patient and sweet. Even during my check out process I asked to see another bag and he gladly pulled it out so I could compare the two and decide which one would be best! Great customer service definitely a great experience in NY as I was visiting from out of state. Next trip back I’ll be coming to see Santiago again for another fabulous handbag!

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Questions & Answers

Any chance the store will move from Trump Tower? Can't bring myself to go there.

Jane Lancellotti | Jan 4, 2019
Daniel Coopsammy | Jan 5, 2019

Lol although that would be lovely, dont think they will move thier flagship store because of Donald duck towers.

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Wanna buy a Gucci Gang, can I take one here?

Nicolás Herrera | Jan 4, 2019
Faramarz فرامرز Akbari | Jan 5, 2019

Yes

Do you sell hot chocolate, emotional support animals and safe spaces for all the snowflakes that want the store moved?

Cliff Wagner | Mar 9, 2020
John Foley | Mar 10, 2020

Sorry cant help..lol

Do they have Gucci belts cost?

SimplyJun | Jan 4, 2019
Ammar Elahi | Jan 5, 2019

U shud check the gucci website to check the price of the gucci belts

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i am looking for a specific bag can i call the store to see if they have it? I am staying in Midtown.

Katie Cotton | Jan 4, 2019
Mohibul Anik | Jan 5, 2019

Yes you should call the store, have all the details prepared for the bag you want

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Do u have Gucci slippers

lakisha carolina | Jan 4, 2019
vAutheniczEU | Jan 5, 2019

Yes very much of them!!!

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are you expensive

jance king | Jan 4, 2020
Sabrina Lopez de Muzzo | Jan 5, 2020

the prices in gucci stores are the same in all stores.

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Hello, I would like to buy loafers (black, leather, bees) and es that someone could tell me the price in the store in NY! Thank you

Melita Ukaj | Jan 4, 2020
Taisha Rameau | Jan 5, 2020

Translation Enlish please

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Anyone know what’s going on there tonight, fri Jan 11,2019? They are not answering their phones. I bought a gift for my wife. It was supposed to be delivered this afternoon. It’s not here (I’m a block and a half from the fifth ave Store

Alan Novich | Jan 4, 2020
Ivan Gelb | Jan 5, 2020

They're there and open. Just go to them or seek different phone number you may find online.

What should I buy heading there soon

Zack Talada | Jan 4, 2020
Timisha Dargan | Jan 5, 2020

The store has there spring /summer shoes n sandals out so if you're looking for shoes you will definitely walk out with a pair.Im going soon also. Happy customer 😊🍷

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Or send with a courier

Faramarz فرامرز Akbari | Jan 4, 2019
Taisha Rameau | Jan 5, 2019

Nice great selections

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How many Gucci stores are there in New York?

Mario Garcia | Jan 4, 2019
Edward Pages | Jan 5, 2019

There are 3 stores, the original is near Calle 52

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Do it have a gucci belt

Beauty Queen Niyah | Jan 4, 2019
Beauty Queen Niyah | Jan 5, 2019

Thanks can you put it on lal way

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I need to fix a vintage Gucci bag where can I take it?

Enna Nieves | Jan 4, 2019
Daniel Coopsammy | Jan 5, 2019

Take it to fifth Ave flagship store, they can help.

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Does this location sale kid items?

Shakira Hickmond | Jan 4, 2018
Daniel Coopsammy | Jan 5, 2018

Yes they do but best to call ahead regarding the items before hand if you have something specific in mind

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Any staff online??

Fnu Tsering dolkar | Jan 4, 2018
Daniel Coopsammy | Jan 5, 2018

Best to call the store directly for information, the information from them over the phone is current. The online assistant might not be 100% accurate in terms of in stock items

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