Moncler

Category: Boutique in New York

Address: 99 Prince St, New York, NY 10012, USA

Phone: +16463503620

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Ariel mahgerefteh

Oct 2, 2022

Bought a coat with Ryan, he’s patient and knowledgeable.

Ying Tang

Sep 5, 2022

Great repair service. I came the soho store in labor at 6:03pm. I was told the store closed at 6pm during the labor. And I told them I told me 1:30 hours to get here. They was super nice and opened the door for me. Thanks for security guard Derrick and professional staff carol Both gave me excellent and professional service

Salvatore

Aug 26, 2022

Buyer Be Ware!!! Terrible experience. They do not tell you that when you purchase you are not able to get a refund. Only store credit or an exchange. The store associate did not mention this to me and went home to purchase the same item online because they didn't have my size and went to return the store bought item and they said their policy only allows store credit and not a refund.

kakhi chiqovani

May 10, 2022

Amazing storen, great selection , service is on top ! Saul is very knowledgeable about the product and very very helpful! Thank you Saul love my new sneakers !

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Questions & Answers

I am a non-EU citizen, can I obtain a tax refund on the items buy in this shop?

Moncler | Mar 6, 2022
Moncler | Mar 6, 2022

Yes, it is possible for you to obtain a tax refund, please refer directly to the store for confirmation or additional information.

why is the store phone not working ?? been trying to call all day.

fabiola domingues | Feb 4, 2022
J K | Mar 6, 2022

They are open for business! Sunday 2-31-22.I was there at 2pm.

What is your return/refund/exchange policy?

Moncler | Jan 5, 2022
Moncler | Jan 5, 2022

You can request a return for any item purchased in the Moncler boutique within 20 days. You can choose between a refund or an exchange. To make sure your product can be returned, please refer to our return policy on Moncler Official website.

Can I book an appointment to visit the store?

Moncler | Jan 5, 2022
Moncler | Jan 5, 2022

Yes, as a special service, Moncler offers the opportunity to book a private appointment in boutique to guarantee your best shopping experience. You can find if this service is available and book your appointment in the dedicated section of Moncler Official website.

How can I contact your client service?

Moncler | Jan 5, 2022
Moncler | Jan 5, 2022

You can reach the Moncler Client Service team through our contact form in our Client Service area on Moncler Official website.

Can I exchange or return a gift from someone?

Moncler | Jan 5, 2022
Moncler | Jan 5, 2022

Yes, you can exchange or return a Moncler product offered as a gift. Please make sure you have the courtesy receipt of the gift to proceed. You can only return the gift in the country where it was purchased.

Which payment methods do you accept?

Moncler | Jan 5, 2022
Moncler | Mar 6, 2022

Moncler boutiques accept all the main payment methods available such as cash, credit cards, debit cards, Amex, wallet payments, etc.

Hi, Im looking for the Hudosn Jacket in Camel/light brown in size 0 or 1. your store says you have one?

Phoabi Martini | Oct 2, 2020
gaston pardo | Oct 2, 2020

you should call and check since we do not handle stock of merchandise

What animal fur is da inside

bossat2k cool | Oct 3, 2019
gaston pardo | Oct 3, 2019

I do not know very well but in some labels their jackets speak of goose or duck feathers

Is the price on the website the same in the store?

Jev Desi | Oct 3, 2019
Tee Claxton | Oct 3, 2019

Yes..... There is no such thing as sales or discounts. They don't do it. Their prices stay the same.

Read More

Any red maya jackets left ?

Ahmed Zatout | Oct 3, 2018
Tee Claxton | Oct 3, 2018

Don't think so. If they do they may have 1 size.

how much is canada goose with hood

barry forde | Oct 3, 2018
Gustavo Souza | Oct 3, 2018

There's nothing cheaper than $900 at Moncler, but you get what you're paying for. Canada goose is way inferior

If someone steals the hood to my moncler maya hoodie that I just purchased, how can I replace it ?

Dashawn Williams | Oct 3, 2018
Abdul R Ahmed | Oct 3, 2018

Unfortunately the hood is irreplaceable. They are unable to replace it for counterfeit safety.

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