Address: 108 Jabez St, Newark, NJ 07105, USA
Neal Eason
Absolutely the rudest Pizza Hut I have ever called. I ask, do you deliver to my address? Put on hold for 10 mins. Then hung up on. I call back, and ask for the manager. They say, please hold. I get hung up on again. I call back a 3rd time. The manager answers. Absolutely rude manager. No wonder their reviews are so low. Looks like the 5 stars are all BS. Look at how low the 1 to 4 stars are. That tells the real story. Absolutely pathetic. Not even worth a 1 star.
Jelynette Benejan-Padin
Worse place ever!!!! Zero stars. I made an order online for delivery and was told it would take 40 minutes. After one hour of waiting, my fiancé decided to call them. They never picked up. We spent 10 minutes calling and the phone would just keep ringing. Eventually, we started to think that the order got cancelled and decided to drive there to find out what was going on. Apparently, the employee there had muted the phone and was ignoring all incoming calls from customers. She was extremely stressed out because apparently they were getting too many orders for just one driver. I have never seen a place literally ignore all calls from customers. This place is a disaster!!! After almost two hours we recieived our pizza. And guess what. The order was wrong!!
Bria G
(2/28 11:00 pm) Order was wrong, delivery driver was not only completely clueless, but also somehow let the pizza box flip on its side and due to this the pizza fell out, then he pushed it back in with his bare hands and act as if nothing happened. Not a reflection of the company--but this location is obviously a catastrophe.
Folasade Oshodi
I place an order for 300 people for an event and the manager was very wonderful. On the day of pick up, our order was ready before we arrived which made things move smoothly. I will definitely be returning to purchase food for my personal consumption and for an event. Great store and customer service :)
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