Chili's Grill & Bar

Category: Tex-Mex restaurant

Address: 3001 James L Redman Pkwy, Plant City, FL 33566, USA

Phone: +18137648548

Opening hours

Sunday: 10:45AM–10PM

Monday: 10:45AM–11PM

Tuesday: 10:45AM–11PM

Wednesday: 10:45AM–11PM

Thursday: 10:45AM–11PM

Friday: 10:45AM–12AM

Saturday: 10:45AM–12AM

Reviews

Tyson Wadlington

Jul 4, 2022

The food is always made just the way I like it. Perfectly seasoned on everything they make. One of my favorite places to go.

tristen rood

Jun 26, 2022

Our server on 6/26/22 was Ashley and she was the best server we’ve had at chilis! She was so attentive and did not rush us out of here. She made sure we were well taken care of. When I come back I’ll be asking for Ashley as my server!

Connie H

Jun 23, 2022

I have now given this restaurant 3 tries...that's it I am done. The server, this time was a least nice. There were 4 of us. My food came out, I ordered the shrimp tacos. The rice was stale and stuck to the plate and the shrimp was cold, cold to the touch. I sent the meal back and made them take it off the bill. Two people with us got fajitas and they were not sizzling and very, very bland and the Cajun pasta was luke warm. Horrible, horrible food and lack of quality control from the kitchen. I asked our waiter and was told the problem is they make food for 3 different to go places. I said so the customers in here to eat suffer and the server said basically. Get your act together Chili's have a little pride in what you are serving.

Aaron Levith

Mar 5, 2022

I had a 30 top coming in and tried to call to prepare them. They told me they don’t take reservations, which I was fine with I just thought they would like to be prepared. When I got in, the manager tells me they are in the middle of a shift change and may not be able to accommodate us together. I mentioned that I called in to try and help. Her first response was “no one called in” and I said yes we did. Her next response was “Well we don’t take reservation” to which I told her I knew that but it would have been nice for her to be aware. She then reiterated I did not call. I told her we did, again. (Why she was arguing with me on this I have no idea)I then asked to have her GM number so I can make him aware of this situation. I wasn’t asking for anything free. She then comes out with the number to tell me that she spoke with the person who took my call. No apology, yet. I asked why she didn’t believe me. She said she didn’t say that and she was sorry if “I felt like that’s what she was saying”…. How condescending. I reiterated that I didn’t feel anything, I know what she said. She threw her hands up and started to walk away. As we were exiting she let out a big groan. I turned around and said “NO. You don’t get to act like that to your customers.” 30 people worth of sales, she is turning away. The managers name is Brandy. I called the number she gave to talk to someone about it. It said no one was there and to call back later, then hung up on me. 1 star due to managers attitude and lack of customer service. Not because we had a 30 top and they weren’t ready. That can happen anywhere. We took our 30 people to Panera bread and they were very happy to see us. I also saw a note that the manager wrote to an employee on the podium. It was rude and condescending to the employee. It speaks volumes to how they treat their employees.

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Questions & Answers

Does chili's have free wifi

Ellen Allen | Jul 20, 2018
T. J. Tucker | Jul 21, 2018

Yes. They have an excellent Wi-Fi system.

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they are rude n i will never eat here again the host was non stop giving us dirty looks & i’ve been throwing up with diarrhea. & what i really don’t understand that it wasn’t that busy but took forever

briana faulk | Nov 21, 2020
bernice lyons | Nov 22, 2020

Sorry that you had that experience I live in clearwater and I visit Plant City, so we often go to there. I have never had a bad experience..staff always has always been friendly

Do yall have a special today

Joshua Cannon | Jul 20, 2019
Joe Gilley (JoeG_Thrive) | Jul 21, 2019

2 for 1 beer drafts

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Do you deliver

Inky Kirby | Jul 20, 2019
Paula Brown | Jul 21, 2019

No

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Do they serve baked potatoes?

Sofie Sofie | Jul 20, 2018
German Bedolla | Jul 21, 2018

Yes

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Great service and food this time!!! Much improved!!!

Cherity Miller | Jul 20, 2019
Mark Richard | Jul 21, 2019

My husband and i went to Chili for early dinner. But like many times we were not served because the bar tender was to busy counting her tips. Young black lady with frosted hair. Several times we have gone there when she was working and she doesn't welcome you or serve you, so we left and drove to applebees and as soon as we enter we were welcome to there place of business. So i guess until there is a new bar tender at chili we want be back. Know they don't care but wanted to let everyone know how we feel.

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