McDonald's

Jacqueline Darna

The worst experience I've ever had! I wish I could do a ZERO STAR. Let me preface by stating I've NEVER written a negative review online only positive experiences up to this point, but this one topped the cake in the horrible customer service department. I ordered almost $50 worth of food & was missing an item. When I ordered, I was told at the window that there is 2 for deal, so I ordered that. I kindly stated at the pickup window that I was missing a sandwich, they told me to pull around wait behind another 10 cars to pay for the additional sandwich that I didn't receive after I ordered & paid for it. That would have added another 20 minutes to my morning commute!! I went inside and asked to speak to a manager, her name was Crystal and she gave me not only attitude but after explaining what we didn't receive stated that I there is no 2 for deal and that I needed to pay for the extra sandwich, which I was happy to do. She then walked away and someone else dropped a bag off and it sat there waiting. I had to ask another employee if that was my sandwich. Talk about a lack of customer service. I then called an asked for the GM, who's name is Yolanda, and they had no idea how to get in contact with her, nor did she have a schedule that she would be back at that store. I asked for corporate McDonald's number, and she stated it was on the receipt, WHICH IT'S NOT, and did not have the number and proceeded to hang up. This will probably never be read by corporate, nor do the employees care, but it's common courtesy and all people should be treated the same way YOU would like to be treated & I know I would never treat anyone that way.

Bergen Juell

Best fast food experience that I’ve had since I moved to Florida! Service was fast and the food was hot! I’ve worked at fine dining, high end, Chicago restaurants for 10+ years and this Thursday night midnight staff is one of the best I’ve seen! The gentleman that was taking orders was patient and courteous. The lady working the window had a smile and was smart and accurate! The chef nailed it! Congrats to this late night staff, you should be paying them more! Best in Florida!

NoleBuc Roman

If I could give it no stars I would this McDonald’s is trash I haven’t moved in over 10 mins.. this is just straight unacceptable

Claudy Hernandez

These are fries for a happy meal for a child. they only had fat. Please do better. Tuesday night shitf around 8 pm