McDonald's

Shawn Patrick

So I ordered on the take out screen ...a coffee and sweet tea ...several times at this location Miami beach..I like my sweet and not just some milky tasting drink. So I select my sugar count and and creamer ..out all times they only got it correct once. Here today and the girl didn't follow the instructions on her screen. She just chose the amount she was going to put I watched her. Then I went up to ask for extra packets and the girl act like she did not hear me at first then gave me 2 packets. So McDonald's either you guys are going to stop being tight with your condiments..and put them out for your customers to grab if needed extra ..and if your employees refuse to follow directions

Steve Cotton

McDonald's excels at friendly service and inexpensive, but good quality, food. This franchise has none of that. The staff was efficient enough, but distant and surly. I had two meals there. Both times my food was too cold to eat. One problem may be the groups of loud and rude teenagers that hang out there. The backs from a long banquette are missing leaving wood laths that poke the back. All of that is unfortunate because this franchise has a perfect location to shine.

Holli Mitchell

Good place to eat quick, who doesn’t love a McDonald’s? Was a bit confusing with the table number on the self service machine when it didn’t go to our table number so had to stand in the que instead. No receipt, you were only aloud to be in there for 30 minutes especially how busy it was it didn’t seem realistic at the time. The cleaner didn’t clean on the side of the chairs where people put there hands to tuck there chair in which is unhygienic and people were there for more than 30 minutes. But overall very nice good experience despite the critic and would go there again. Good portion / drink sizes.

Erik Phan

Hello, I hope this email finds you to inform you that your staff needs to be engaged in coaching due to the lack of attention to a female and I needing to use the restrooms after multiple attempts to utilize them. I was ignored by the first female and was given a puzzled look that they can't be opened. After I went around to seek attention from the other staff she rudely stated both bathrooms are not available, after I asked why she said " they just are ". I asked to see what would cause them to be unusable but could only feel discriminated as she added no urgency to the issue. She then asked if I was management to even request to see the inside of the bathrooms. As a LONG TIME CUSTOMER. I suggest to keep your client based loyal to address this issue as it leaves a bad image on the franchise. I left feeling "I didn't have it my way ". And that's just a bowl movement. Thank you for your time and I hope this matter has been addressed the next time I pass by the store as I will try to obtain pictures of the staff reluctant to assist. Best regards, JJ.