PetSmart

Kathy Biser

My DOG LOVE'S PET SMART AND SO DO. I IT'S A GATE STORE I GIVE IT 7 ******* STAIR'S YOU CAN FIND WHAT YOU WANT THEIR AND IF YOU NEED HELP THE WORK'S WILL HELP YOU. I GO TO THE PET SMART DOWN ON ROUTE 26 FREDERICK COUNTY MD

Kay Pearson

Our dog loves Audrey the groomer. She’s very good with dogs who don’t like to be groomed.

SCKWHITE

the grooming department did an excellent job on our dog. Roxie loved being groomed.

David Chism

Overall it’s a good place. We’ve been taking our chocolate lab there for a year. The vets are very nice when I’ve spoken to them. The front desk is helpful when I’ve approached them about questions. I’d say my only issue is when you have to work with them to schedule and drop off. The system is a bit clunky. We’ve shoes up 15 minutes early before and they just had us wait in the car for 15 minutes. If you are late, shame on you. If you happen to be early: wait. I’ve also had times where I was waiting for over an hour to call and let them know what was taking so long. They then would let me know it is a drop off - in other words go home…we will call you when the dog is done. So just communicate stuff could be improved. The overall service is fine.