Embassy Suites by Hilton Tampa Downtown Convention Center

Daniel Golan

Pros: The location is fantastic and the rooms are very nice. The free breakfast is also great, and all the staff we interacted with were very pleasant and helpful. I would recommend this hotel if you’ll be going to the convention center, but if you’re looking for a luxury vacation hotel this may not be the right place. Cons: The air conditioning in our room did not work particularly well, and the bed was less comfortable than you expect in a hotel of this caliber. We woke up sweating every night because the bedroom was so hot. The cable tv is something out of a truck stop motel in 2002. The safe in our room also did not work, and while we requested maintenance come fix it no one ever showed up. There is no self park, and valet is $35 a night. There also appear to only be a few luggage carts, which was quite a hassle upon checkout.

Karina Colmenares

What an excellent stay! The room was great and the customer service was awesome. The most memorable part was Jacob from the downstairs restaurant Taste. He is one of the best bartender’s I’ve ever met in my life. You can tell he is passionate on what he does and he made my birthday weekend awesome!! Not only that, but that restaurant has the best food ever. I went out to eat a few times in Tampa, but my family and I still found our way back to that restaurant because it was definitely 5 star material. I will be coming back soon!!

Joseph Williams

We stayed here one night because of its distance to the Amalie Arena. The hotel was nice enough, very well maintained. They did have a social/happy hour which was cool, and a good way to meet other guests. The rooms looks were contemporary, which I like. There were issues with the original room we were given, such as it not being cleaned enough, but they did make it right by allowing us to switch rooms and comping our valet. The queen size beds seemed small, almost like full, but that may be relative, since my wife and I are used to sleeping in a king-sized bed. What really made this experience was the fact that the Sunday we left, it was mother's day. Understandably they did not have room service up and running yet, but the food and drink supervisor, Steve, went above and beyond to custom make my wife a big breakfast, with her favorite type of eggs, bacon, coffee, orange juice, pancakes, a fruit platter fit for a queen, even flowers. It was amazing. I brought it up to her room on a room service cart, and she was so surprised, definitely worth it. Looking forward to my next concert at Amalie, and my next stay here!

Rachel Marie

Although the room was clean, the staff was so rude and the entrance is VERY hard to find from the main road. Before I even checked in the guest in front of me was having customer service issues with another receptionist. I get to the counter and am greeted with a “hello. Last name?” - not a welcome in, how are you, nothing like that. Completely slipped the pleasantries…. Then the man proceeds to state he needs a credit card for accidentals of $100. I asked why that much and if it was going to be refunded so long as there were no issues or room charges? I was rudely told a blunt “no” and he rolled his eyes at me! I said sorry I don’t understand usually they’ll hold a card on file but not charge unless there is an issue. He said it’s a $100 minimum rate/fee for the stay and it’s non refundable. WHY WAS THIS NOT ON THE WEBSITE ANYWHERE? And after paying over $1300 for two nights I mean good god that’s so annoying and frustrating.