Burger King

Krystyna Renner

Specifically asked for no onions and they put them on the sandwich anyway. Was charged for cheese on our fish sandwich and they didn't even add it. The onion rings are always only filled half way and we pay extra to get them.

Gorby Loreus

Worst experience in customer service of my life the Night shift manager that works there absolutely doesn’t know how to accommodate customers. I placed an online order for a T-Mobile Tuesday redemption and showed her that I placed the online order through the mobile app because she couldn’t see it on her and she refused to allow me to redeem the reward even though she could clearly see it on my phone she is unwilling to accommodate a customer even if she has proof staring her right in the face worst customer service experience I’ve ever had in my entire life

Stephanie Zayas

I drove up to the drive thru speaker and advised the cashier I had a coupon for 2 whopper meals for $8.99. The cashier said okay and took my order. Once I arrived to the window I was given a total of $13.55 and was told the coupon was expired. I reviewed the coupon and it did not expire until May 1, 2022. The cashier said they can not honor the coupon and there was nothing she can do to accommodate the order. Between going back and forth and trying to get an understanding of why if I have a valid coupon can I not use it my food got cold, my drink was watery, and my fries were soggy. This was by far the worse restaurant experience ever. The cashier who said she was also the manager Stefanie, did not value my business. She repeatedly said there is nothing she can do and as a manager I believe that there was something she could’ve done. As a customer, my time was wasted, my money was wasted, and I was very unhappy with this experience. I will not recommend Burger King on Van Dyke to anyone.

CCA LYNC

Dec2019 Facility is nice and clean but the food is far below a typical Burger King. The crispy taco is old and hard to bite and barely any meat or fillings. The sandwiches are also stale and cool/not warm.