The Hills at Oakwood

Sarah

I've only lived here for a few months but so far things have been great. There were a few bug issues when I moved in, but they went away after pest control came. The maintenance team is friendly and responded quickly when my AC went out, identifying and fixing the problem within minutes. I would recommend this place to anyone looking for affordable living.

Danae Rose

*Update below* I had been living here for nearly 2 years. The first year it was in a unrenovated townhouse and we had no issues aside from some bugs during the hot months. Then I got pregnant so we wanted something a bit bigger, and nicer. My lease was ending in 3 weeks but they told me they couldn't hold the 3 bedroom garden style for me, that if i wanted it i'd have to pay a $300 transfer fee and a $250 deposit to break my current lease and claim it. Upon moving in to the supposedly fully renovated, everything new apartment, the ceiling in the dining room was leaking. I was informed someone would be back to paint over the leak stain but even after putting in 2 requests for it the stain it still there to this day (11 months later). The central AC from DAY 1 did not work at all. It took 3 full weeks for maintenance to fix it (why did i have to pay $300 to break my other lease early for an apartment not even ready?!). Maintenance had been over nearly every other day trying to repair it but when they would fix one part another would break that they would have to order. Meanwhile i'm a hot, pregnant, sick mess from not having any AC. Didn't even receive a discount on rent or anything. Fast forward a couple months later we had a kitchen sink leak (that required 2 visits in the same day because they never fixed the issue) then just about 2 weeks later my husband goes to flush the toilet and the freaking pipe pops off and fell behind the wall from the water pressure and water starts completely flooding our apartment FAST. This was at 12AM and emergency maintenance means nothing when they don't even live on site. It took 40 minutes for maintenance to show. 40 minutes of my apartment completely flooding, the carpets soaked, everything. Now fast forward another couple months and my dryer stops heating, the outlet is made for range cords (ovens) not dryers. So from what I read online those cords require more amps and volts than a newer dryer can handle and its a big fire hazard. I had to screen shot the safety issues I found online and email them to the office in order to get the outlet swapped for one built for dryers. So they install the new outlet and my dryer still wont heat, I go and buy a brand new set only to have the same not heating issue. I message the office to make sure maintenance replaced the fuse for that outlet so it is giving the correct amps/volts and of course they didnt so I wasted $1500 on a brand new w/d set for no reason. Another month goes by, it starts getting cold but of course the heat doesn't work. Maintenance came, fixed it, then around a week later it was hot again so I goto turn the AC on and what do you know it only blows hot air now. So I can't have heat and AC, nope. Its one or the other. Now as it approaches the hotter days I wanted to make sure the AC was all fixed since we wont need the heat for a while. 2 weeks ago maintenance came twice both times said it was all fixed but nope, temp continued to rise when the AC was on. Couple days ago they came again and couldn't figure out the issue so they told me to wait until Monday so the office can send someone to look at the vents. Now I've been told my rent will increase if I renew in a month but they don't know by how much yet. My lease ends in 29 days. I got notice what the rent change would be last year 2 weeks before my 30 day mark. I cant give 30 day notice without knowing my options as far as rent cost goes. Overall living here has been hell and for all I've been dealing with my rent should not be increased at all. The ladies in the office are super friendly and so are the maintenance workers but they need to invest in long term repairs, not quick, cheap, temporary fixes. I'll update my review when I find out if my rent will go up and if my AC actually gets fixed. Update: Rent did indeed go up. We were forced to renew as we weren't able to find somewhere else with availability on such short notice. That full year even upto the day we moved out the AC still never got fixed. It was hell. Don't move here.

Erin Gullion

We have lived here for almost a year and we love it! The apartments are very nice and the staff has always been very friendly and helpful. When we have any maintenance issues, they are usually fixed very quickly. The only complaint I have is that the walls are VERY thin. We hear neighbors through the walls every day. Other than that, we have had a great experience here!

Tosha Bonds

I have lived here for close to 3 years and overall, it has been a fairly good experience. The office staff has always been great. The outside look of the apartments/community is always nice. There aren't many kids on my side so I don't worry much about outside noise. The unit did have roaches when I first moved in but they switched pest control companies and I haven't seen a roach since. My biggest complaint is that the cost goes up every year and even though they may update some units, many are not. Like mine. Maintenance will come out quick, but they patch up the problem as opposed to fixing it. The BIGGEST problem is the walls are paper thin. I live on the bottom and my bedroom is under a kitchen/hall area. Every one who moves in seem to live in that area of their unit so its ALWAYS noise from them walking, animals running, or a kid playing. Nothing can be done about this unless they knock these apartments down and rebuild with better insulation. I would think after you've lived in an apartment longer than 2 years, your rent would not go up every year but hey, they have a business to run. I am definitely looking forward to moving into an actual house again because apartment living is just not for me.