OYO Hotel Fort Worth East Gateway Ball Park

Tariq Haskins

I was told I didn’t have to pay a deposit even though I was ready to and asked about it. Then I got to the hotel and I did have to pay a deposit which was more than double the deposit they asked for the next day which made me think the receptionist just wanted to get extra money from me. That thought was then backed up by the fact that he asked for the pin to my debit card instead of allowing me to put it in myself. Then he got mad when I told him I would not give him my pin and I would only enter it myself on the keypad. So he angrily allowed me to enter it myself while he tried to watch me put the pin in myself. So pretty much the receptionist was trying to scam me in order to steal my information(After I checked out 2 days later I got 2 charges on my card that I did not make) and also the price of the room itself changed to be lower the next day when I spoke to a different employee. I’m pretty sure the receptionist that I spoke to first stole my information and the company l(Oyo) instead of disciplining him ignored my complaints and continues to allow him to work allowing him to steal more peoples information. DO NOT GO TO THIS HOTEL IF YOU DO NOT WANT YOUR INFORMATION STOLEN!!

Carl Daniels

The whole stay was bad from the start. The staff was very short and unwilling to help at all except when it came to accepting payment. I understand that early check-in costs a little extra. But $60 is 2/3 the cost of the room. Speaking of the room, it was awful. Not clean, burn holes in bedding, I asked for extra towels and was told "No, the laundry is not open. Come back at 10 am." Then when I'm at the window to check out, I hear that the rooms are $60. Why was I charged $95 for a room with a bathroom door that is broken in half and missing the door knob, no remote, burnt bedding, and floors that haven't been mopped in a LONG time? I will not be staying here ever again. I would like to say that I was only charged $25 for early check-in. Not $60 like I was originally told. That doesn't make up for my issues with this establishment.

Josh Call

I considered sleeping in the truck and just going in the room for the bathroom and shower. All the sheets had stains, and the "comforter" had burn holes as well. Bedding is all very old and despite having a non smoking room, smelled lightly of smoke. Likely due to being "washed" together with smoking room bedding. It's highly likely they are washed in water with no detergent. Area is very sketchy. You have to yell at checkin as there are no talking holes and I assume it's bullet proof glass. Deposit has to be paid at checkin which is the first time I have ever had to do that. Bathroom door didn't latch. Additional security latch on the main door was broken off. I guess the only 2 decent things I'd say were I didn't SEE in bugs the pillow was decently comfy.

Dominic

Positive: Price Negative: The room had cigarette ashes on the floor. No tissue. Remote didn¿t work. Had to turn the tv manually. Water pressure for shower was close to a drizzle. It was so bad I didn¿t stay the second night I checked out early