Holiday Inn Kemah (Near Boardwalk), an IHG Hotel

Amanda Barnes

I stayed here for two nights. A decent amount of parking, rooms were clean, showers were hot. My only major complaint is they do not offer regular breakfast, it is only for purchase from a barista. I did not have time to wait nor did I want to pay hotel prices so I went elsewhere to get breakfast. Front desk staff was not very friendly. I was not greeted once during my stay and when I asked for a receipt, it seemed like a bit of an inconvenience. I would stay here again but I would bring in my own breakfast. Rooms do not have utensils but does have mini fridge and microwave

Margaret Garner

It’s a new hotel with great amenities (microwave and refrigerator) in the room. The hospitality of front desk could use some improvement. The check in process is horrible. I came to this location three times this month and each time the experience is not great. It seems they are short of help. I stand at the counter for ten minutes with no acknowledgment or any attendant present. This last stay on the 26th took the cake. The lady working there checks me in and say insert your credit card. I asked is this for the 10 dollars incidental. She says no for the stay for 178. I advised her I paid with Orbitz. She said no you didn’t you will need to pay. I advised I would not pay again. I tried showing her my receipt. She said I will need to call my manager. I said call them. She calls her manager but goes to the back to talk. Comes back and press some buttons on the computer and say the manager said to put you in a room as if she was doing me a favor. She tells the manager I have a card on file. Which I have not authorized. Instead of taking accountability for not knowing what she was doing and apologizing she takes the low road and say he (manager) is letting you have a room. I paid for the room and the proof is on my bank account.

Kara Davis

Julia is amazing! We absolutely love the staff here! It’s extremely clean and everyone is so kind. The location is perfect!! I travel most of the year and this is my favorite by far in the area!!!!

Valkyrie Lang

We stayed here for 2 nights a few weeks ago. The hotel is newish, clean and right next to the boardwalk. The lobby is unimpressive-Aloft has a much nicer lobby experience for the same price range. Our room was quiet, the amenities were modern. My only complaint is that I left a brand new bathing suit, an expensive wrap and a bag in the drawer provided under the suitcase bench. I called the hotel the next morning when I realized my mistake and my belongings had not been turned in. I was willing to pay to have them mailed. I called twice and left a message for the manager and never received a return call. Both times I called the desk they said my belongings were gone. Just for the record, I left a tip for housekeeping.