Mass General Brigham

Sara Dell

I was invited to go for my 1st Covid vaccine this week at Mass General Brigham at Assembly Row. They did an excellent job!! Free parking, signs and friendly people everywhere to direct you to the right spot. Check in was safe, well organized and safe. Chairs set up 6 feet apart in a row, with people to give you the shot immediately followed by someone to schedule your second shot. The handout I received covered everything I needed to know: possible side effects, what to know, when to worry, what to do, etc. It was well organized and easy to understand. Great experience!!

Vivian Tocco

Hey PArtners Healthcare! IS Transphobia a prerequisite requirement to come work for you? I am an MTF trans female and have had terrible experience after terrible experience at Brigham and MGH. I was just in MGH ER and was so poorly treated I left with an IV still in my arm. Seriously guys I get treated better than this at Billerica house of corrections!

Chinnu Boo

HATE MGH ER After 5+ hours of waiting. You are left in the hallway while staff are on social media. Providers do not ask for consent to use a scribe. I should have gone to BWH, partners should not have MGH it is ruining Brigham’s reputation. You are left wondering what’s happening while in pain. Leaving people in hallways is very uncomfortable and humiliating while providers are busy socializing. Patients are hooked up to machines while waiting around for treatment in the hallway. Even though there are spaces available, even space behind a curtain would be more private than waiting in the open. I have asked if I can drink water and have been given only a non answer. Whoever the directors are not keeping up with quality patient care here. I’ve been here for almost six hours. ONLY GO TO THIS HOSPITAL IF YOU DONT CARE FOR YOUR HEALTH OR TIME!

Jyoti Shankar

Partners Healthcare, Somerville does not shovel its sidewalks. This is socially incredibly irresponsible and endangering to the pedestrians and patients who walk across the hospital and towards Assembly row. It is three days after everyone else has cleared their sidewalks. This level of irresponsibility makes you a terrible neighbor with no excuses.