Carter's

Category: Children's clothing store in Somerville, Massachusetts

Address: 478 Artisan Way, Somerville, MA 02145, USA

Phone: +16176661079

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

May Au

May 3, 2021

Was hoping to find sweats for my child. Love their sweat pants. No luck here.

Michelle A

Aug 9, 2018

The sales could be better the bathroom was a bit dirty. The employees were very nice. They are a bit pricey the return policy is ok

Paul W.

Aug 14, 2017

First and only time in this store; I had to stand in a queue for 20-25 minutes behind about 6 people; to purchase a small set of items. I would not complained had they tried to accommodate; however with only one till open despite having more tills, I guess the manager did not view customers time is important. Had I been more familiar with the local area as I am now, I would have shelved the items and left to get them from another store.

Karla Rios

Nov 30, 2016

I love this store. I go every chance I get . There are some sales associates that actually have patience with people and provide great customer service. I usually call and ask if certain items are available and if they can put it on hold. They always say yes as long as you describe the item in much detail. Please ask for Ashley, Eren, Katherine or any other associate. They have so much patience and willing to help. Others...I have had replies saying "we don't sell oshkosh products go to Burlington, or I don't know what you're talking about.

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Questions & Answers

Who can pick up my order?

Carter's | Aug 26, 2021
Carter's | Aug 26, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What do I do when I arrive at the store?

Carter's | Aug 26, 2021
Carter's | Aug 26, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's | Aug 26, 2021
Carter's | Aug 26, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

How long do I have to pick up my order?

Carter's | Aug 26, 2021
Carter's | Aug 26, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's | Aug 26, 2021
Carter's | Aug 26, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing in-store to keep customers safe?

Carter's | Aug 26, 2021
Carter's | Aug 26, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Aug 26, 2021
Carter's | Aug 26, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's | Aug 26, 2021
Carter's | Aug 26, 2021

Yes, they are required for all shoppers and employees at all of our stores.

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