Value City Furniture

September Roberson

Sedaye was amazing! She was very patient and kind to help us find the perfect pieces for our new home! We were greeted as soon as we walked in and shown items that matched our taste. She was super patient and made sure we had time to make a good decision. I will definitely go back and shop with her again.

jackrobloxgamer800

What a great shopping experience! I was so impressed with the sales associate who assisted us. Her name is Lydia Beshir She was professional, personable and knowledgeable about the merchandise. She was so helpful and went above and beyond to provide us with all the information we needed. The furniture gallery is beautiful and well organized. It was easy to find what we were looking for. I highly recommend this store!

Ythalo Saldanha

We entered VCF to buy a sofa with the option of using it as a bed as well. The saleswoman was very attentive and helped us buy a sofa and additionally we decided to bring a table too. A few days later we received the table and the sofa. The table was working perfectly, but a few minutes after delivery the sofa literally started to fall apart. We made videos and photos, sent them to VCF Value City Furniture, who in response stated that we had to wait in a problem queue, in order to receive an employee at our house to check the problem. The next day, we decided to go to the store to return the product. After explaining the problems, we were informed that in order to return we had to pay a fine of 15% of the value of the product (which was completely problematic, poorly manufactured, low quality). After exposing videos and photos to the employee, the manager was called to evaluate. The manager was very inelegant and surprised us by commenting that if we buy a low quality product, we have to receive a low quality product. We were literally surprised by the comment, after all, we went to VCF to understand the products sold there are of high quality. Apparently they are not. The fact is that we bought it, it wasn't cheap, and at no time did the seller tell us about the quality of the product. I am attaching the video and photos of the problem and product quality that we received. Attention: Do not let the delivery people leave your house before checking the product very carefully.

Leah Gonzalez

***UPDATE*** A year after purchasing our dining room set and bedroom set, I feel the need to share that the furniture is definitely a value buy AKA cheap! Our bed frame design broke one day after installation. We have an LED lamp on our headboard that stopped working three months after purchase. Our furniture was delivered in parts. We received our dining room chairs first, then two weeks later, our dining table. VCF is a great humble beginning. The quality is what you pay for. It looks nice, but it's not sturdy or a keepsake. The furniture at VCF is not an investment. IKEA has furniture that is more reliable than VCF. After a year of ownership, I wouldn't purchase from VCF again.