Stop & Shop

Curtis Armstrong

Stay away from the deli. The deli worker that I normally encounter in the morning is so salty and rude, I will never go back. I had enough of her nastiness. I hope one very bad apple doesn't ruin the bunch.

Thomas Tu

I wish this Stop and Shop was better. It's really convenient to be able to get gas at the same time as groceries, plus they have an ATM. But it's just not worth having to shop there: the products are overpriced and the selection is poor, they're perpetually understaffed, and what staff they do have tend to be incompetent. The first time I went in, I tried to get a Stop and Shop card. The cashier told me that this wasn't possible, as I'd have to go to Customer Service for that. Unfortunately, the only person who knew how to work Customer Service was her, and because they didn't have enough cashiers, they moved her over to cashier duty. The second time I tried, the Customer Service person said they didn't know how to do the Stop and Shop card, and the person who knew how to do it was on break for 20 more minutes. I went around, did some more shopping, and came back when that person wasn't on break. They tried to do the card, but they apparently got logged out of the machine, and they didn't know the password (why does the customer service person not know the password to the customer service computer?). The manager comes around, enters the password, and apparently the system crashes and now they need a technician to look at it. No card again, half an hour spent. And today, I waited in line for a cashier who was trying her best, but clearly had difficulty reading and was constantly asking the manager for help with everything. Said manager was pretty clearly fed up by this, as she annoyedly pointed out each of the numbers to the cashier, in front of customers. Meanwhile, another manager was complaining loudly about how some other employee was on break *again*. I quietly grabbed my groceries and scurried out of the store, vowing never to return. On the bright side, the orzo I got is pretty tasty. But I think they also have it at Market Basket, which is where I'll be going from now on.

Evgeny Romanov

Come to this store if you want to see empty shelves. This used to be a good grocery store, but over the last few months it is facing major supply issues. Now it lacks even the most basic groceries. Good luck with buying milk, bread, eggs or cheese. You will not find any of those even if you are coming as early as 11 am. And this is NOT related to recent snowstorm, it has been like this over the last few months and definitely not related to weather.

Dan

Hi, I'm not trying to be negative or critical. I know people do best they can but I challenge you to do better for your customers - and please clean shelf tops. I like and frequent these products and these shelves have looked like this for over a year now. I don't know if it is a workflow issue - where task is not clearly defined between stop and shop employees and delivery people, but I hope you can assign task to someone and check up to ensure it gets completed. Especially in these times, going a year leaving large messes on shelves isn't ok and really it's kind of uncomfortable buying drinks off of old dirt. Thanks for your help