Holiday Inn Express & Suites Austin South-Buda, an IHG Hotel

stephen L.

This hotel is probably the worst one I have ever stayed in including 1 star hotels. I have stayed in no less than 150 different hotels in last 5 years. Mold everywhere. Rooms were not cleaned . Rugs were filthy. Towels were not replaced. Stayed almost a week. The hotel also smelled musty. They also added charges to our bill for no reason and never gave the loyalty points that IHG members get. If you insist on IHG there is a candle wood suites next door. Can’t be any worst. In middle of construction and renovation so not advised to stay there for a while. Many families were checking out mins after checking in. See all the other 1 stars on review. You will know why. Picture of moldy wall paper attached

Kelly R

Stay somewhere else. A case has been filed with the Better Business Bureau due to rude, harassing clerk. Management was never available during our stay. Still have not been able to resolve our problems. Had to call Corporate. Not very clean. Gross pool. Breakfast hostess was the best employee.

Lauren Hancock

The only positive feature of this place was a friendly staff. Unfortunately this is one of the most run down and filthy hotels I have ever stayed at. Peeling wallpaper, mildew-ridden bathroom, awful smell throughout the entire place. Pool looked like a muddy pond. Breakfast was terrible with hardly anything available. Holiday Inn is usually my favorite hotel chain. This was a nightmare. Avoid this place!!!

Adam Andrews

Hotel under construction, rooms very dated, weird room layout. Old fixtures and furniture, bathroom tiles falling off, moldy grout lines and caulking, etc. I would give them that as there were signs posted after check in that the hotel was getting some updated hallways. They need more than that. Last straw was trying to have breakfast at 7:30 am (middle of breakfast time) and there was no food. Runny eggs, gravy but no biscuits, no cinnamon rolls, then found plastic wrap in eggs. Poked head into kitchen and one lady was on her cell phone sitting down. No one else was attending to the breakfast area. 3 of us left without breakfast.