Osborne Tire & Automotive

JAMES GEORGE

GOOD CONVENIENCE STORE GOT LOTS OF GOOD STUFF INSIDE THE STORE THEY KEEP THE PARKING LOT AND THE STORE VERY CLEAN AND THEY ARE VERY NICE AND COURTESY INSIDE THE STORE WHEN YOU GO PURCHASE SOMETHING FROM THEM THEY ALWAYS GIVE YOU A SMILE AND I ALWAYS THANK YOU LOVE THIS PLACE I RECOMMEND IT FOR ANYONE TO COME BY AND SHOP AT THIS CONVENIENCE STORE

Debra Brown

Had been a customer for years then recently bought 2 new sets of tires for different vehicles and now both wobble at speeds over 60. They say there's nothing wrong but I just think they can't fix their mistake and don't want to take responsibility. That's too much $$ to hand somebody for substandard work. And the girl at the front desk can be very rude

Krista Thurlow

Replaced manifold on my Chevy equinox and did well, took longer than they expected but they updated along the way. Recently had my husbands car Chevy impala for almost four weeks. They did finally fix it- but the issue was they never called and updated on the status! Communication would have been key. Luckily we weren’t dependent on the vehicle but the lack of communication is really not what you get from a reputable garage. Not sure about recommending. Also now the ac doesn’t work? Also changed the price multiple times. Even 10 minutes before picking it up- went from $353, to 750 to $780. Also was supposed to do state inspection- didn’t. Will try another garage next time.

Sonya Allen

I have taken my car to them on several occasions to keep maintaining my vehicle a 2000 dodge intrepid 3.5L V6. I spent several hundreds of dollars. Usually had quality work. However, took my vehicle in to replace the radiator reserve. Soon as I pick it up went less then a mile and all the antifreeze was pouring out. I took immediately back. I was told not to worry it was just the overflow. I drove back home parked. Then headed down the road only made it if five miles. The car started over heating. I pulled over put a few gallons of water in and drove back to Osbourne shop. It didn't overheat on the drive back. However, I received a call stating that a complete radiator and hoses was needed. All together over $600. I drive a park and the picture added will show it is still leaking. I called on Monday told what was happening. I was asked to bring in at 9am. I called at 9:35am and stated that I had no more money to spend. The female said don't bring it and that I should have been there at 9am if I wanted it looked at. She said that she would talk to Brent and get back in touch with me to let me know. I patiently waited it is Saturday. I really feel like I was ripped off. It has really destroyed the relationship of trusting Osbourne to do the right thing. Just no good business.