Chick-fil-A

Bri Kay

I work less than 10 minutes from this location, so it’s convenient for me to grab breakfast. The last 4 visits (In 2 weeks) have been a terrible experience. My order is either completely wrong or it’s old and cold. Why are we waiting in a long line for cold food? You would think that everything is fresh due to the wait. I guess they pre-make everything before the morning rush and throw it in a bag. Do better, please.

Amberina Mach

First time at this location since I moved to this area. Wish I would of read the reviews before hopping in line at the drive thru. Got in line Friday at 11:37 am thinking it is two lines like any other CFA. Nope one line that wraps all the way around. Get to the window see pic where I circle led the truck at that point you are only halfway to be able to even order... Received my food at 11:57. 20 min come on, really need two lines!! Also, not much fries for a medium ( they were not even warm) and asked for no salt and they we salty. First time disappointed in CFA. I will stick with my fav location Keller Alliance and Southlake. Sorry Irving.

Ted D.

It was not good. The person that took my order was acting as if she had no idea what a chicken wrap without the tortillas making it a grill chicken lettuce wrap. Instead the "manager", handed me my order he asked me to check it i did and I showed him it was a grilled chicken lettuce taco. He didn't offer to remake it he just apologized and walked away. I just left the bad service along and told the "manager" i'm sure I will get a review from google. Once I unwrapped the paper from around the grilled chicken lettuce taco it fell apart so I took pics of it and didn't even want to go back into the restaurant because the manager already told me by example that their was nothing he could do. I have gone to Chick-fil-A in Southlake TX which was another 15mins away and asked for the same thing. Grilled chicken wrap without the tortillas and it was perfect. It was a long wait for a chicken lettuce taco that opened up like a salad once I unwrapped the paper from around it. This was a 20min odyssey and it was walking with myself being the only walking customer. Highly Not recommended. I was very disappointed the manager was indifferent.

Jorge Vargas

I refuse to believe this Chick-fil-A has almost has 5 stars. We decided to stop by for a bite to eat. We ordered mobile pick up. Our mood and appetite changed when Sara(h) came to deliver our food. She was cold, did not greet or acknowledge us. She placed the bag in my hand and couldn't turn fast enough to leave. My fiance and I looked at each other in disbelief. She was rude and is not Chick-Fil-A material. It is not her pleasure to serve and she belongs at McDonald's with the service we experienced. We communicated this matter to a team member and now I'm sharing my experience here. A few days later..NOW I SEE A PHOTO OF A BUN THAT HAD GREEN AND BLACK MOLD ON IT 🤮🤮🤮🤮🤮