KFC

Joefreed1

I leave a lot of reviews, but this this the first negative review I have ever left, but I felt the need to leave it after this evening’s trip (and my last one). First, they never have standard items (like original recipe, dark) available. Every time I go to this location, it’s a terrible experience. Tonight, I came through and ordered original recipe, but obviously the were out, so I went with crispy (not a huge deal). I ordered both sides as Mac & Cheese, paid for an extra biscuit with honey, and a spicy chicken sandwich. I got home to find that I had cold slaw and mashed potatoes (not Mac n cheese), the chicken sandwich only has sauce, no pickles or mayo that come standard on that sandwich, and no honey in the bag. Literally, the only thing they got right was my chicken that wasn’t even what I came there to get, but had to settle for. I was too tired to drive all the way back, so I threw everything away except the chicken. $17 for three pieces of chicken. Again, if this was the first time I had a bad experience at this location, or even the third time, I wouldn’t leave a bad review. However, the consistent failure to provide even the most simple order, left me feeling obligated to leave this review.

Corwin Willems

You can only order through the drive through. Dont think about the lobby. Period. I live literally a 2 minute walk away, and with my car in the shop i figured i could walk in a grab something real quick. All doors LOCKED, even though the doors say lobby open till 9 pm. This was at 6pm. Exact same experience a couple months ago at NOON. Avoid this location like the plague, staff obviously lazy. Edit: Looking at all these great reviews including the lobby being nice and all are obviously paid for. Hard to rate a lobby you cant get into. Looks nice cause no one is ever in it.

Kay Tipler

Went for lunch today. The person/car in front of me drove off, that should’ve been my clue to leave. I drive to the speaker, no greeting, I said hello, no response. There’s only one car in front of me. After another six minutes, I say hello, the speaker is active but still no response from the worker. I again say hello, a female voice says we heard you the first time, obviously we’re busy. I say you could let the customer know. She sounds something as I was rolling up the window and driving off. Customer service is at an all time low. I would never pull into the parking lot again.

Michell Adams

The young gentleman at the counter was very sweet and his customer service skills are on point! Best I've seen from a man of his age for sure! Food was fresh but seasoning was lacking on the original recipe. I couldn't even see the pepper sprinkles.