Walmart Auto Care Centers

Mich Lee

Had an appointment yesterday for all new tires. Fast service and everyone was super nice and helpful. Thanks guys.

Daniel Gilkesjn

Worst experience ever. I waited 1 hour before I just walked out of there. Not only did they over charge the two women before me but I didn't have much time. So I asked manager if he could just change my tire, and I would put it on the car myself. Well, and up waiting another half an hour. There was about 6 or 7 employees just standing around. Poorest work ethic I've ever seen. Manager was no help either.....! The only reason they have one star is because one have to put something in order leave a review....!

Cathy Comerford

I am the last person that will complain about anything but my experience today was atrocious. I came in 5 minutes before my scheduled appointment and requested a balance and to have my tires looked at to see if I needed to replace any. The lady at the front counter was pleasant and came back a couple minutes after taking my cars and said it looked like I’d need the two front tires replaced, which was great because I thought I’d need all four. She also said it would be about an hour and a half, which I thought was long but once again I don’t complain AND I know nothing about cars. So about 9:20 I asked how much longer and the woman tells me my car is next 🤬🤬🤬 it hadn’t even started getting worked on and I had a SCHEDULED appointment at 8!!! So once again, even though I have others things to do today I don’t complain and ask how long and she says maybe about 45 minutes. A couple of minutes later I see my car pull in and a little bit later a mechanic comes in to talk to her and I overhear him saying that they couldn’t find my tires... I am now on the verge on flipping out (mind you I’m also a tired, cranky pregnant lady). They ended up finding my tires and finally started working in my car at about 9:50 only for the mechanic to come in to talk to me once he removed the tires and ask why I was replacing the front tires. He was very nice and let me know they was very little wear and sidewall damage on one of the back tires. WHAT THE HECK!!! He told me he didn’t want me to buy tires I didn’t need and he apologized for the wait and was completely unaware that I had an appointment... so clearly the woman up front wasted over two hours of my time (as I’m still waiting to have my tires put back on) AND doesn’t communicate with her coworkers. I have never posted a review in the past about any business but my experience today was so horrendous that it needed to be shared. I hope no one else has to go through this and I more than appreciate the honesty and apology from the mechanic. It’s really unfortunate that one bad apple ruined it for the bunch in this case. END RANT!

Sybil ism

I am very dissapointed with my service here. I had to make an appointment to get my tires changed as they were too busy the day before. When I arrived for my scheduled time at 9am they told me it would be an hour to an hour and a half MAYBE. I am still here waiting and it is now 12. That is 3 hours waiting! On top of the atrocious wait I was told the tires I wanted to purchase were only priced at $42.00 online so I had to go with the more exspensive version, which were not all season (which is NOT what I wanted) that cost $62.00 each! When I pulled up the tires on their website I politely stated that nowhere does it say the price was for online purchase only, and that they are listed as available in the store. The woman insisted that the tires were not for sale at $42.00 in store and I had to get a manager involved to confirm that I actually was right and the tires I had decided on were in fact able to be purchased in store! To also add just another inconvienence and mistake to the list I requested upon coming in to keep my best tire from the change because it was newer and I wanted to use it as a spare, they forgot to give it to me and I had to go back to request the tire, spent 15 minutes finding my tires and finding the right one, and then I spent another 20 waiting in line to pay for the disposal of the other tires because the failed to charge me for it in the first place! I was given very rude and dissmissive service from the woman running the front desk as well. Very unhappy with my service today!