Safelite AutoGlass

Jeremy Barlow

Bountiful Store on 500 W. Fast. Super clean store. Terrific crew. Excellent service. Dan was fantastic. We had a small part that needed further attention after they replaced the rear panel window. Dan ordered it from Acura, called me three days later and split the cost with me b/c he thought they could’ve found it initially. Blown away. In post-Covid business where nothing seems easy or inexpensive, they crushed it for me. Definitely recommend.

Will R

I did happen to come in when they were not busy. And at first was told I could make an appointment for the afternoon, but I had a windshield that I would feel better about having replaced sooner. They had someone free to go pick up a replacement windshield and it was not a big deal to wait to have it taken care of. The people were very friendly and courteous. And They even washed all of my windows and detailed the inside of my car while I was waiting.

G Riddle

Went in for a simple rock chip repair, found out after the fact they are not qualified to repair that chip manually. They use a machine to fix the repair, which that machine etched to deep into my chip and in the wrong spot…which caused my whole windshield to crack. Now their upstanding customer service expects me to pay for my $1500 windshield bc they can’t fix a small rock chip. So what do you do in my shoes? Call their customer service, right?? Supervisors wouldn’t speak to me, got transferred and hung up on three times. Awesome customer service! These big corporations just expect us to get tired of their lack of caring and go away bc they don’t stand behind their work and make it impossible to talk to any decision makers who can actually help…otherwise you’re dealing with a low level stand behind the company line policy employee who says “I understand you’re frustrated”. This company needs more problem solvers

Brent Earl

Excellent service Safelite. Geico insurance employees woohoo good peopld! The Policies Boo! Thankfully Safelite Bountiful makes magic. They probley fixed 50 maybe 60 shields and detail my interior, not just clean but detailed my work truck. Replaced all the glass front n' back. Well trained staff who dealt with everything exemplary. Everyone thank much! Seriously impressive and we talking glass.