Bay State Window & Door

Erik Domingues

Excellent work done in fixing my broken screens. They have been in business for a long time and it isn't surprising given their customer service and work.

Scott LaFrance

Had a few screens fixed here. Although they said it would take a few weeks to repair, they called me a week later. Quality of work was really good.

Jeanne Hopkins

They honor their warranty! We bought 28 windows for our Mattapoisett beach home 20 years ago from Bay State Window. They are speciality replacement windows, with unique sizing for each, replacing picture windows with casement style windows. Over time, the manufacturing of the windows themselves (the factory installed the reflective surface backwards!) has caused some failures, yet Bay State Windows has stood behind each and every one of the failures. We still own the house, we still love our windows with views of Buzzards Bay, and we still cannot say enough wonderful things about Bay State Windows! Oh, and they took quick and superior care of our screens that needed repair.

j pat

They supposedly have a policy that they can return a job within a day. However, when I called ahead to say I was running a bit behind and If they could do the repair same day, they said yes, so I rushed to remove the window in the middle of winter, rushed down and was told with indifference that they wouldn't be able to guarantee repair same day. I then went to local competitor that had much better customer service.