Villa Redondo

Alex Lopes

Rude/aggressive caregivers. My dad was never showered of shaved.... would be wet every time I went with the same clothes on I saw him the week before, I’d it wasn’t for me telling something to the caregivers it wouldn’t happen. When I would voice my concerns to them they would brush me off, not pay attention and just rush to leave. I pay a lot of money here and the simplest thing is like asking for a favor. Waste of money and time.

Paul Muns

I had 3 days to suddenly find an Assisted Living Facility in the area for my father. His dementia had come to the point where I had to take all responsibility. I met with the friendly staff person and explained my needs and was shown the facility. I found an ideal room for him and they made it a very easy and relaxed transition for him and me. I felt assured that the staff could handle his needs--which have gotten "personal". He as been there now for 4 months and has made many friends of the other residents who help him get to functions on time. There have been several special events arranged such as a trip to the Aquarium and a group viewing of the Long Beach harbor Fourth of July fireworks display. Resident's families were invited to a summer bar-b-que, and a lovely Thanksgiving dinner, both with entertainment. The staff is used to him tagging along behind looking to be helpful during their busy schedules. Louisa keeps his medicines and doctor's visits coordinated while Leanna leads exercise and other activities. Jennifer and Jocelyn harmonize the overall operation at the front office but are often seen "hands-on" as well during my visits. The caregivers have notified me of special situations that have arisen so that I could quickly solve the need and I appreciate their watchfulness and concern.