Orange County In-Home Supportive Services

Category: County government office in Santa Ana, California

Address: 1505 E Warner Ave, Santa Ana, CA 92705, USA

Phone: +17148253000

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Lorena Gutierrez

Feb 27, 2022

My Father and I never had any issues or problem with my Father's Social Services Worker. My Father had three (3) different Social Services Worker for the past 5 years and they are all wonderful. They are soft spoken, very helpful and very professional. They are expert into this and they can feel us and they know that we need help. Their Accounting department are very helpful as well. Thank you very much Orange County In-Home Supportive Services for all y our help!!! Sincerely, Lorena Gutierrez

Lynn De La Rosa

Jan 14, 2022

I have been with IHSS for several years and have never had any problems or issues with my worker. All of a sudden my worker gets switched on me and now I have to deal with someone who has a terrible attitude and wants to speak to me as if I were a "CHILDS" I intentionally added the S on child and if you know what I'm talking about then you know who I'm talking about. The worst experience ever with this person. I am now a retired county employee and to say that this person is a fellow County worker leaves me totally speechless. I felt like I was being attacked. I will be filing a formal complaint on said person as he should not be talking to anyone the way he spoke to me.

Louis Tran

Sep 7, 2021

Does anyone know where we (applicants) can complain about the workers at this IHSS office? The social workers or clerks at this office are rude, and aggressive every time we spoke to them. They act like they are God and they treat us like Beggers/ Homeless. Hope some Human Right can look into this matter

Viv Tran

Sep 3, 2021

The workers are very abuse the receiptants by reducing their care hours unexpectedly, and then only give back those hours when the family appeals, or escalates the matter to hearing (court). I suggest ... *Know your right and stand by it for your family*

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Questions & Answers

Hi, is there a way we can request a new social worker. We are not happy with our case and we don't think he is doing the right evaluation in our case. Thanks, Tracy

Tracy Vo | Aug 25, 2018
Kryzenz | Aug 25, 2019

I know exactly who you're talking about and I also had problems with him and it took me quite some time and unimaginable stress but I did finally get a new wonderful social worker . Don't let him get away with making you feel uncomfortable as he did me or cutting your hours due to that , He's not a good listener and this job does not suit him and his skill set or should I say no skill set for this Type of work where you have elderly, disabled and/or very ill people.

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I am currently a Caregiver for the Riverside county for the last 9 months. I had to change residence to orange county. Can I just transfer my employment or what do I need complete in order to work for orange county ihss. Respectfully, JACK Ramirez

jack ramirez | Aug 25, 2018
Michelle Luther | Aug 25, 2019

Register with OC IHSS Services on Warner Ave Santa Ana. If it's been more than a year since you've collected pay in Riverside County they will ask you to complete an OC Orientation class and pay for another Live Scan..$57.00 (I believe)

Do I need a counselor to request more hrs

Pedro Barroso | Aug 25, 2018
Hazel Martin | Aug 25, 2019

If you're part of the union they will actually do this for you. Contact UDW

What is the max yearly or monthly income if disabled to qualify for IHSS caretaker?

Michelle Derak | Aug 25, 2019
Chelle D | Aug 24, 2020

You need to check with SSI or whatever you're on to be certain that this won't jeopardize your aid.

I had to quit working for my last recipient because of irreconcilable differences. How do I sign up for a new recipient to care for?

Melissa Iverslie | Aug 25, 2019
Chelle D | Aug 24, 2020

Call public authority and they can put you on a provider list.

Anyone have problems with PAYROLL have not been receiving my checks they blame it on post office, they p.o. blame his all the while I been evicted for non payme

Rose Antolin | Aug 25, 2019
Chelle D | Aug 24, 2020

I hope things got better for you.

My dad lives in an assisted living apartment in Santa Ana, California and is approved for 55 hours from IHSS. Where can I get a list of caregiver to help him? Thanks in advance.

Jeanne Tang | Aug 24, 2020
Theresa Anderson | Aug 24, 2020

Are you still locking for a provider for your father?

Is there any way my grandmother an change her caregiver? Person that is taking care of her right now does horrible job! I called IHSS office and left myltiple messages but nobody is calling me back!

Kathy Nordyke | Aug 25, 2019
Hazel Martin | Aug 25, 2019

Yes, she lets them go just like any other employee. If you call them there's an automated message that directs you to another number that puts you in touch with other registered providers. If you need the contact info let me know.

Is the recipient allowed to ride in the provider's car for grocery shopping, picking up meds..and other assorted trips?

Kelley B | Aug 25, 2019
Rosie Gomez | Aug 25, 2019

Yes

Can we get discounts for Disneyland tickets?

Theresa Luna | Aug 25, 2018
Hazel Martin | Aug 25, 2019

I don't believe so.

What should I do if I want to get direct deposit? I have a checking account

M AH | Aug 25, 2018
Alaisea Alofaituli | Aug 25, 2019

Log on to ihss account and the option is on there direct deposit. U dont have to fill any forms

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Good Morning, how could i find out if my application is been received?

Emilyn Fernandez | Aug 24, 2021
Deanna LeDoux | Aug 24, 2021

I don't know but I would probably call them

Is there such a thing as provider abuse from the recipients?

tonia boo | Aug 24, 2021
Jeannette Arnold | Aug 24, 2021

Then its time to move on im sure their issues should be taken into consideration

Thank you for your hard work! What services are available for walk-ins at the Public Authority Office on Warner? Specifically, can one get a list of providers? (It is clear that payroll is different.) I was just approved for domestic services.

Duncan will | Aug 24, 2020
Duncan will | Aug 24, 2020

I did go to that office, and, eventually, someone said she would mail me the list. Others were there for various services and problems. I went and waited at 7:30 AM, when the office does not open until 8. But, it was worth it, because, when I left, the waiting room was full. Nobody returned my call, but they gave excellent service in person.

I want to be an in home health services, is that address i can apply for?

dave nguyen | Aug 24, 2020
Grant Murray | Aug 24, 2020

Yes, but you can also call to get started.

I'm applying be an IHSS provider in Orange County Calif. Will my fingerprints and criminal background check requirement be attended to at the Enrollment Orientation session?

Jacobus V | Aug 25, 2019
Brooke Strogatz | Aug 24, 2020

They do it there i believe it’s $54 and it’s required

If you work for Simone and get paid by IHSS, do you get medical benefits? Or only worker's comp?

Cheryl Pivaral | Aug 25, 2019
Glenda Corona | Aug 25, 2019

I think only workmen's comp

If we are sending in a revised W4 does it need to be mail certified?

Alyse Gorman | Aug 25, 2019
Rosie Gomez | Aug 25, 2019

No

I have not received my paycheck for my live in recipient from march1 to the 15th,I send it mail,when I look on the website it doesnt show it even got there,and never got a notice of action,what could be the problem,any ideas

Donna salvadori | Aug 25, 2019
Kenny G | Aug 25, 2019

Contact payroll and they might be able to send you another one and cancel the old one.

What does an authorized representative do?

Maria Escobedo | Aug 25, 2019
Aaron Hogue | Aug 25, 2019

An authorized representative for IHSS is an individual who is willing to act on behalf of an IHSS applicant/recipient for the purpose of determining and maintaining eligibility to IHSS. The authorized representative may perform any or all of the following responsibilities: • Sign timesheets, verifying that services have been provided (see page two of this section for exceptions) • Sign IHSS forms that do not require the signature of a legal guardian or conservator • Assist with providing required documents and information • Provide all information necessary to establish the need for services at the time of initial application • Provide all information necessary to establish the continued need for services at annual reassessment

Are the offices open during the government shutdown?

Hank H | Aug 25, 2019
Mindy Flicker | Aug 25, 2019

Yes, the employees will just not get paid temporarily which makes anyone moody so try to be nice to them. (Even though they might have an attitude)

Can I change my daughter's provider?

Tasinia Suisala | Aug 25, 2019
constance good | Aug 25, 2019

Yes, Let ur worker start providing names from registry or Ihss. find a new one . give 2 weeks notice. once selected done.

Can Anyone Provide Me Advice... I Feel Like One Of My Recipients Is Trying To Pressure Me Into Working Weekends Because Her Hours Have Increased. The Weekend Is My Only Time Off.

Danielle Morales | Aug 25, 2019
constance good | Aug 25, 2019

Danielle just state to the client that ur unavailable on weekends. And prepare to look for another client if thats an issue. Stand ur ground. There are ALWAYS other clients. A 2 week notice is required by her if she chooses to retaliate.

Both me and me recipient forgot to sign my time sheet and I need a new one, who do I call?

Marty Campos | Aug 25, 2019
Hazel Martin | Aug 25, 2019

Contact the Accounting Department at IHSS. If you can go down in person they'll give you one, if you can't call and they'll mail you one.

My mom doesn't have her social security card with her. Can she still apply for the in home services?

David Macarelli | Aug 25, 2019
abi la triste | Aug 25, 2019

Yes she could apply but she needs to get her social security card as soon as possible one of the requirements is to have a full Medi-Cal

when is the orientation for providers

Mary-Lou Johnson | Aug 25, 2019
scott sherman | Aug 25, 2019

Like every day

What would be the significance of a feeling as though I am actually losing the ability to stand on my right side Like the ability to stand is gone ....and then it goes away?

Pat Pine | Aug 25, 2018
Lawrence Ross | Aug 25, 2018

Neuropathy

If my mother is temporarily in a rehab facility, Can I still claim the hours for Her? I still cook and bring her meals, do her laundry and bring things she requests.

Rima Vyas | Aug 25, 2018
Lawrence Ross | Aug 25, 2018

I don't think if they are in the hospital i could be wrong though

Can they tell my provider to vacate the promises during an eviction on the person she takes care of?

Nunya Business | Aug 25, 2018
C Lang | Aug 25, 2019

If they are a resident there then yes.

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