CVS

christina joung

Your front desk and pharmacy, the way they talk are terrible no manner at all.

Shannon Vandervest

Let's start by saying that if I could award 0 stars I would! The customer service of Yoly who works on the front register is less than stellar! While in line I listened to her argue with a customer about what he was purchasing. Telling him that he could not use his coupons, even though he showed her on his phone that they applied to his order. Once she quit arguing with him and scanned his coupon like he had asked her to do, guess what???, by George the coupon worked! Had she just scanned the coupon like the customer asked, the lady in front of me and myself wouldn't have had to wait an extra 10 minutes while she ranted and argued. The time came for the lady in front of me to check out. Guess what? That's right Lolly argued with her as well about a coupon she had. This began about a 5 minute rant, which resulted in the coupon working! Now it's my turn. I tell her I have a photo order. She proceeds to tell me that I have to wait one hour for my photos, which I already did. I tell her that it has been well over an hour since I processed them on the kiosk. She walks back and forth from the photo area to her register several times, saying the photos were not there but she had them in her hand. I tell her I have coupons for my order and she begins to argue with me about those as well. Having already heard her ranting with the two people in front of me I ask for a manager. Over comes Daniel, the supposed manager. I explain to him about the attitude that Yoly has had with myself and other customers. He proceeds to tell me "Well, I don't think the people in line are very happy with you right now so that makes it even. If you'd like to talk further I can meet you outside for a further discussion." Who in the hell treats their customers like this by offering to have a discussion outside??? What was Daniel going to do, beat me??? Absolutely RIDICULOUS!!!

Es Gee

This place is every bit as bad as it's reviews suggest. Called to get a covid vaccine for myself and husband both immunocompromised for different reasons and was interrogated by the pharmacist on he phone, "what immunocompromises you? Because most of my patients who call misunderstand what immunocompromised means." Lots of curses in my head. Then, head to the store and among so many poorly merchandised CVS stores his is the worst. It's a mess. Mostly empty or very thin shelves. Most items not in the correct area. Even though this is less than a mile away from me, I don't see us coming back ever.

Elijah Manassero

I walked into CVS on November 8th at 1:00 to pick up my meds. The woman who was working at the pharmacy at that time showcased the worst customer service I have ever seen. She first tells me that I can not receive my meds because CVS systems are offline, as if the largest pharmaceutical retailer in the U.S does not have the means to process a pickup offline. When I asked when the systems would be back online she simply responded with “I don’t know”. It wasn’t until I called the CVS call center to find out that I can transfer my meds to another location, something that your employee should have informed me if she could not give me my meds. She cares more about going to her lunch on time (which is exactly where she went after our conversation) than providing medication for people in need. That level of irresponsibility should be nowhere near a job like this, and I hold upper management accountable for hiring someone like this and not training her to perform her job correctly. I will be advising everyone to not shop at this CVS and to avoid it at all costs. I will be posting this on social media and informing as many people as possible for as long as that woman works there.